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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?

A) The custom Tabs have not been created for the Fundraising objects.
B) The Sharing Rules are missing for the Fundraising objects.
C) The Permission Set License is unassigned.

2. A nonprofit frequently receives donations through the mail. The consultant recommends using Nonprofit Success Pack (NPSP) Gift Entry. What are three advantages of using NPSP Gift Entry? (Choose 3)

A) Standardizes mailing addresses as they are entered
B) Can prefill certain fields for batch entry
C) Includes built-in mapping rules to help prevent duplicates
D) Can process credit card payments
E) Can create different templates for different types of gifts

3. A nonprofit organization uses direct mail as one of its communication channels and wants to track mailing and seasonal addresses for its donors. What should be included in the solution?

A) Multiple Person Account records
B) Multiple Contact Point Address records
C) Multiple custom Address fields

4. A nonprofit wants to run an enrollment report for its education classes. Which Program Management Module object should the consultant use to build the report?

A) Program Cohort
B) Program Engagement
C) Service Delivery
D) Service

5. A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?

A) Customizable Rollups
B) Automatic Campaign Member Management
C) Sales Process
D) Customizable Campaign Influence

Solutions: