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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. Which Communication Manager (CM) ports must be enabled for Avaya Contact Center Control Manager (ACCCM) to connect with CM?

A) 5022 or 5023
B) 4022 or 4023
C) 65534 or 65535
D) 5060 or 5061

2. A customer plans to deploy an Avaya Contact Center Control Manager (ACCCM) solution with an Avaya Aura Contact Center (AACC) integration. How many licenses are required to meet the customer's needs?

A) One
B) Two
C) Three
D) Four

3. A customer provided a Windows 2008 R2 Server (or an Avaya Contact Center Control Manager (ACCCM) installation. You have to verify the Internet Information Server (IIS) settings Which two IIS component are necessary for ACCCM? (Choose two.)

A) ASP CGI
B) ActiveServerPages
C) MessageQueuing
D) enable Network DTC access
E) WebDAV Publishing

4. A customer with Avaya Contact Cantor Control Manager (ACCCM) connects to Avaya Aura Communication Manager (CM) through a firewall. Only Port 5022 is allowed here.
Where can you change the port number to 5022 in ACCCM?

A) in the ACCCM CFG tab under CM
B) in the ACCCMLocation tab under CM
C) in the cm Port SYS Params tab of the CFG tab
D) in the file NAV360_ProvisioningService.exe.config

5. The Avaya Contact Center Control Manager (ACCCM) Web UI is responsible for the ACCCM Admin Web interface. There are multiple functional buttons and action bars available on each tab. The exhibit depicts the Users tab. What is the section outlined in red in the illustration?

A) Organization Chart action bar
B) User/agent action bar
C) Quick Search
D) Main details area

Solutions: