- Exam Code: 3305
- Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
- Certification Provider: Avaya
- Corresponding Certification:Avaya Aura
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Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Support | - Log analysis and diagnostics - Identifying and resolving system issues |
| Topic 2: Installation and Configuration | - Experience Portal installation procedures - Initial system configuration and setup |
| Topic 3: System Administration and Maintenance | - System monitoring and performance tuning - User management and role configuration |
| Topic 4: POM (Proactive Outreach Manager) Implementation | - Outbound dialing strategies and workflows - POM campaign configuration |
| Topic 5: Avaya Aura Experience Portal Architecture | - System components and deployment architecture - Integration with Avaya Aura ecosystem |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Question 1
You need to identify whether your customer is using an enterprise license server to push an allocation license file down to local WebLM server on the Avaya Aura Experience Portal (AAEP) or if the license resides permanently on the AAEP.
How will you determine what mode of license is being used?
A. At the Linux CLI level navigate to $CATALINA_HOME/Webapps/WemLM/META-INF and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
B. At the Linux CLI level navigate the $CATALINA_HOME/Webapps/WebLM/license and lists the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
C. At the Linux CLI level, navigate to $AVAYA_VPMS_HOME.lib.wecapps/WebLM/license and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server
D. At the Linux CLI level, navigate to $CATALINA_HOME/webapps/WebLM.data/log and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
Question 2
A customer has chosen the Avaya Aura Experience Portal (AAEP) software-only offer. Which version of Linux should the customer install before installing AAEP 6.0?
A. Red Hat Enterprise Linux Server 6.0 (x86_64)
B. Red Hat Enterprise Linux Server 6.0 (x86)
C. Red Hat Enterprise Linux Server 6.1 (x86_64)
D. Red Hat Enterprise Linux Server 6.1 (x86)
Question 3
Your Avaya Aura Experience Portal has been in operation for several months; and you notice that the /var file system has only 50% of the file storage space available.
Which two log files should be checked to see if their size needs to be decreased? (Choose two)
A. Transcriptions Logs
B. Tomcat logs
C. Apache/httpd logs
D. PostgreSQL logs
E. Process Logs
Question 4
A customer creates a campaign but it is failing to start.
Which two logs should be checked for possible error messages? (Choose two)
A. $POM_.HOME/logs/CmpMgrService.out* log files
B. $POM _HOME/logs/PIM_Web.log log* files
C. $POM_HOME/logs/CmpDirService.out* log files
D. $POM_HOME/logs/PIM_CmpDir.log* log files
E. $POM__HOME/logs/PIM _CmpMgr.log* log files
Question 5
The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)
A. Private Brain Exchange (PBX) servers
B. Avaya Media Servers (AMS)
C. Experience Portal Manager (EPM)
D. Media Processing Platform (MPP)
E. Application Enablement Services (AES)
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: C,D | Question 4 Answer: D,E | Question 5 Answer: C,D |
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