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Who should take the 7497X exam
The Avaya Oceana Solution Support 7497X Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as Avaya Certified Support Specialist. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Avaya Oceana Solution Support 7497X Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Avaya Oceana Solution Support 7497X Exam then he should take this exam.
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What is the duration of the 7497X Exam
- Format: Multiple choices, multiple answers
- Number of Questions: 66
- Passing Score 68%
- Length of Examination: 105 minutes
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21614
7497X Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 7497X exam dumps will include the following topics:
- Analyze & Troubleshoot the Avaya Oceana Core Solution
- Best Practices
- Considerations for Resolution
- Understand Known Issues
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Avaya 7497X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Routine Maintenance & Data Management | 10% | - Omnichannel DataStore maintenance - Backup and restore of Oceana core - System health checks and updates |
| Topic 2: Avaya Oceana Solution Architecture & Components | 20% | - Interactions and interfaces between modules - Core Oceana components and services - Integration with Avaya Aura and third-party systems |
| Topic 3: Troubleshooting Avaya Aura & Workspace Components | 15% | - Oceana Workspace configuration and issues - Avaya Aura infrastructure support |
| Topic 4: Troubleshooting Core Oceana Solution | 30% | - Known issues and resolution best practices - Analyze system logs and alarms - Identify and resolve common failures |
| Topic 5: Troubleshooting Omnichannel Communication Channels | 25% | - End-to-end media path validation - Email, Webchat, and SMS channel tracing - Voice call flow analysis and troubleshooting |
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