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Apple OS X Support Essentials 10.8 Sample Questions:

1. Which OS X Mountain Lion tool can help you create a strong password?

A) Password Assistant, accessible from Users & Groups preferences
B) Password Checking, accessible from Parental Controls preferences
C) Security Audit, accessible from Directory Utility
D) Password Audit, accessible from Security preferences

2. You upgrade a Snow Leopard Mac that has legacy FileVault encryption to Mountain Lion. If a user forgets his login password, how can you help him regain access to his encrypted home folder?

A) Log in to the admin user account, open Keychain Access, open the user's login keychain, and then let the user view the account password.
B) At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Apple I Enter the user's Apple ID, and then reset the user account password.
C) Log in to the admin user account, open Users & Groups preferences, click Reset Password, enter the admin password, and then reset the user account password.
D) At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Master Password. Enter the master password, and then reset the user account password.

3. How do you start up an OS X Mountain Lion computer in Safe Mode?

A) Start up from the OS X Recovery partition, and then choose Safe Boot from the Startup Disk menu.
B) Open Terminal, type safe_boot, press Return, and then restart the Mac.
C) Hold down Command-Option-P-R during startup.
D) Hold down Shift during startup.

4. You are configuring an OS X Mountain Lion computer that will be located in a public space. You want anyone to be able to log in and use Safari, but you do NOT want their Safari browser history to remain on the computer after users log out. Which action will let the computer function in the desired manner?

A) Create a Sharing Only account.
B) Enable the Guest account for login.
C) Create a managed account with Parental Controls.
D) Create a Guest account.

5. Using the Parental Controls preferences, which restriction can you impose on an account?

A) Restrict the account to a defined set of the services available from the Sharing pane of System Preferences.
B) Restrict the account to sending emails only to defined email addresses.
C) Restrict the account to a defined amount of disk space for the home folder.
D) Restrict the account to downloading only specified file types, such as text or audio files, from the Internet.

Solutions: