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Cisco 642-467 Exam Syllabus Topics:

Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. A user is attempting to enter a Call Forward All destination of 00497473263, but after the digit "9" is entered, the system believes that all the digits have been entered and that the Call Forward All destination is 0049. Which system component is most likely misconfigured?

A) The IP phone does not have access to the partition that is used for PSTN calls
B) Route Pattern that is used for PSTN calls
C) Route List that is used for PSTN calls
D) Route Group that is used for PSTN calls
E) Gateway that is used for Call Forward All calls

2. What is the next logical step in troubleshooting Cisco Unified Presence and Cisco Unified Personal Communicator in a live production environment if the Cisco Unified Presence System Troubleshooter and Server Health Tools do not help resolve the issue?

A) Enable tracing and use Cisco Unified RTMT to review the traces.
B) Restart Cisco Unified Communications Manager.
C) Reset the Presence Gateway.
D) Restart the Cisco Unified Presence server.
E) Uninstall and re-install Cisco Unified Personal Communicator.

3. Which three email clients are able to access voice mail through the integration of the Cisco Unity Express infrastructure and IMAP? (Choose three.)

A) Microsoft OCS
B) Lotus Notes
C) SunOne
D) Microsoft Outlook
E) Microsoft Outlook Express
F) Cisco Unified Presence

4. Which four of the following will allow a Cisco Unity Express system administrator to add new mailboxes to the system? (Choose four.)

A) Mailboxes can be created when users are imported from Cisco Unified Communications Manager Express.
B) Choose Voice Mail > Mailboxes to add new mailboxes.
C) Choose Voice Mail > VM Defaults and click Add Mailboxes.
D) Choose Configure > Groups. The Configure Groups window appears. Click Add. The Add a New Group window appears. Complete the information fields and check the Enable notification for this user/group checkbox.
E) Choose User Defaults > Create Mailbox.
F) Choose Configure > Users and check the Create Mailbox check box.

5. You are configuring Cisco Unity Connection Auto-Attendant. You need to provide the name of the .wav file that should be played after the welcome message if a caller calls after the business hours. Which field should you configure in the Auto-Attendant script?

A) businessSchedule
B) holidayPrompt
C) busClosedPrompt
D) busOpenPrompt
E) allowExternalTransfers
F) disconnectAfterMenu

Solutions: