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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

1. Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A) LOB manager for application support
B) HVP of applications
C) security analyst
D) database administrator
E) QA test director
F) Windows administration manager

2. Which HP BSM persona is most likely to manage subject matter experts that make up the network and application monitoring teams?

A) VP of operations
B) director of distributed systems
C) director of service management
D) director of applications support

3. With which persona should a salesperson discuss Operations Analytics relating to the "event volume up 300 percent in the past five years and the growing IT complexity up 30 percent year over year" pain point?

A) director of security
B) director of service management
C) director of application quality
D) director of mobile applications

4. Which capability should a salesperson discuss with a Director of Performance Testing to address the "inability to use production experience for continued improvement of application quality" pain point?

A) cloud application monitoring
B) Dev/Ops cooperative relationship
C) mobile application monitoring
D) "bring your own device" best practices

5. Which HP Operations Bridge capability is defined as a "dynamic service model that allows you to map dependencies and relationships in real time"?

A) model driven development and operations
B) connecting multiple event management teams
C) model driven operations
D) dashboard consolidation

Solutions: