- Exam Code: A2180-188
- Exam Name: Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management
- Certification Provider: IBM
- Corresponding Certification:IBM Certified BPM Program Manager
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IBM A2180-188 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Implementation and Configuration | - Environment setup and deployment - Integration with enterprise systems |
| Monitoring and Optimization | - Process improvement techniques - Performance monitoring |
| Process Design and Modeling | - Business process optimization concepts - Process modeling using Lombardi tools |
| Governance and Administration | - Process governance and monitoring - User roles and access control |
| BPM Fundamentals and Concepts | - Business Process Management lifecycle - Lombardi Teamworks architecture overview |
IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. After completing the initial process discovery and documentation work, the process definition and user story documentation needs to be reviewed to ensure that appropriate emphasis has been placed on process improvement and on identification and definition of appropriate process metrics. With whom does the program manager and process owner conduct this review?
A) BPM Architect
B) BPM Developer
C) BPM Analyst
D) BPM Administrator
2. The BPM Program Manager, Process Owner, and Lead Developer are collaborating to define the theme and assign user stories for the next iteration. The team is planning the 7th of 15 iterations in the Release Plan for Release One. The Program Manager displays a Team Velocity chart showing that the Development team has shown significant growth in story points accepted from iterations 1 to 4 and has been leveling off to roughly 200 story points in iterations 5 and 6.
Given there are 9 iterations remaining in the release plan, the Process Owner immediately recognizes there is room for roughly 1800 story points in the remaining time for Release One. However, the backlog contains 2400 story points marked as "high" priority and another 1200 story points marked as "medium" priority. The Process Owner asks to reduce the points assessed to the high priority user stories to bring the total points down to roughly 1800 so as to make them fit in the remaining time. The Program Manager agrees.
What is wrong with this scenario?
A) This is a conversation for a Release Planning meeting and not during Iteration Planning.
B) Team Velocity is fixed and changing the method of estimating story points mid-way through a release will not increase the scope of work that can be completed.
C) Both "high" and "medium" priority stories should be included in the Release Plan meaning all user story points should be reduced by 50% to get all high/medium priority stories to fit in 1800 points remaining (2400+1200 = 3600 : 3600/2 = 1800).
D) Process Owner forgot to include a risk factor of 1.4 that should be applied to 1800 resulting in roughly 2500 story points (1.4 x 1800 = 2520) remaining in the Release. No action should be taken.
3. After a successful Playback 0, stakeholders excitably request that Playback 1 should be a fully functional application with look and feel branding and several features used in other core company applications. How should the program manager respond?
A) Inform the stakeholders that their request will not be part of this application.
B) Change the theme of Playback 1 to work exclusively on user interfaces.
C) Capture the feedback in planning for Playback 3 with user interface enhancements.
D) Postpone Playback 1 by four weeks to accommodate branding and user interface features.
4. A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?
A) Suggest that an additional category of metrics for defect rates be collected.
B) Suggest no changes to the metrics.
C) Suggest that greater emphasis be granted to the metrics gathered on cycle time.
D) Suggest that the COE should aggregate information on the ROI for each project.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D |
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