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IBM Enterprise Storage Technical Support Sample Questions:

1. Which drive type in the DS8870 should be selected for data that has been identified as inactive?

A) Flash
B) DRAM
C) Enterprise SAS
D) Nearline SAS

2. A customer wants a new tape library. The customer currently uses LTO-4 tapes but has some older archive tapes on LTO-3.
What is the highest level tape drive the customer can install andstillread the older archive tapes and write to current tapes?

A) LTO-6
B) LTO-5
C) LTO-3
D) LTO-4

3. What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?

A) Conduct a workshopwith customer system administrators and IBM technical fieldsupport representatives to jointly resolve the problem.
B) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.
C) Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.
D) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.

4. A customer has asked about the RAID architecture of IBM Spectrum Scale.
Which two advantages of declustered RAID should you highlight to the customer? (Choose two.)

A) More predictable performance
B) Faster rebuild of data on failed drives
C) Load on drives isincreased during array rebuild
D) Dedicated spare drives
E) Uses a subset of drives to rebuild data

5. A customer is considering the purchase of an XIV system and wants the standard warranty.
What is the standard hardware warranty for this purchase?

A) One year warranty with 9x5 same business day.
B) One or three year warranty with 24x7 response (dependent upon machine type).
C) Five year warranty with 24x7 response (dependent upon machine type).
D) Two year warranty with 9x5 next business day response.

Solutions: