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IBM M6040-520 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Implementation and Deployment Considerations | - Solution deployment lifecycle - Post-sales support and maintenance concepts |
| Solution Positioning and Value Selling | - Mapping IBM solutions to business needs - Identifying customer requirements |
| Sales Methodology | - Consultative selling approach - Competitive positioning and differentiation |
| IBM Retail Store Solutions Portfolio Overview | - Retail software solutions and platforms - Retail hardware and POS systems |
| Retail Industry Knowledge | - Customer experience in retail environments - Retail operations and business processes |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
Which family of POS terminals was released in 1986 as an answer to the question: "Why can't we have something PC-like?"
- A. 4690
- B. 3650
- C. 3680
- D. 4680
Explanation: Only visible for ITPassLeader members. You can sign-up / login (it's free).
How are retail environments within the larger retail industry grouped?
- A. Sectors
- B. Divisions
- C. Chains
- D. Segments
Which TGCS Business Partners deliver products purchased directly from TGCS and provide the first level of support?
- A. SP2 Solution Providers
- B. Distributors
- C. Independent Software Vendors (ISVs)
- D. SP1 Solution Providers
Which Self Checkout Systems models accept cash?
- A. E01-E09
- B. X11-X19
- C. E11-E19
- D. X01-X09
Which TGCS geography only includes one country?
- A. Japan
- B. North America
- C. Europe
- D. China GCG
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