Exam Name: Lync 2013 Depth Support Engineer Exam
Certification Provider: Microsoft
Corresponding Certification: Microsoft Lync Server
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Microsoft 074-338 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot Conferencing and Collaboration | 25% | - Application sharing and Office Web Apps integration - Audio/video quality and media flow - Meeting join and connectivity - Dial-in conferencing access |
| Topic 2: Troubleshoot Enterprise Voice | 30% | - Mediation Server and gateway connectivity - Response Group and Call Park service - Call Admission Control (CAC) and QoS - Call routing and dial plans - Media quality and codec issues |
| Topic 3: Troubleshoot Infrastructure and Core Components | 25% | - Certificates, DNS, and authentication - Topology and configuration issues - Central Logging Service and monitoring tools - Front End, Back End, and Edge Server problems |
| Topic 4: Troubleshoot IM and Presence | 20% | - Persistent Chat problems - IM delivery and federation issues - Sign-in and registration failures - Presence status inconsistencies |
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
You plan to deploy Microsoft Lync Server 2013 Enterprise with a side-by-side upgrade from Microsoft Lync Server 2010. You update the schemas, forest, and domain successfully. The Lync Server 2013 topology builder is now providing topology builder functionality for both Lync Server 2010 and Lync Server 2013 environment. The Central Management Store master is on the Lync Server 2010 pool. You recently deployed
a Lync Server 2013 Edge Server, and all Lync services have been running. On Lync Server Management Shell at CMS master, you execute the Get- CsManagementStoreReplicationStatus command. You discover that the Edge Server displays the value False in the UpToDate field, and the LastStatusReport field shows no date. You need to determine the cause of the replication error. What should you do?
- A. Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: ServerTransportAdapter Dlx
- B. Start ClsController.exe on the Lync Server 2013 Front End Server and specify the UserReplicator scenario.
- C. Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: XDS_Master_Replicator XDS_File_Transfer_Agent XDS_Replica_Replicator
- D. Start OCSLogger on the Lync Server 2013 Edge Server and select the following components: S4 SIPStack component
Correct Answer: C 🗳️
You support a customer's Microsoft Lync Server 2013 environment.
Users regularly host online meetings in which participants use the MultiView video feature in Lync Server 2013.
All clients use the Lync 2013 client and are located in the headquarters site as well as a branch site. The network team reports high bandwidth utilization by Lync for these conferences. You need to find a potential cause of the high bandwidth use. Which cmdlet should you run from the Lync Server Management Shell?
- A. Get-CsVoicePolicy
- B. Get-CsConferencingPolicy
- C. Get-CsMediaConfiguration
- D. Get-CsClientPolicy
Correct Answer: B 🗳️
You support Microsoft Lync Server 2013 servers in your customer's network. The network is isolated from Internet with a firewall. Users report voice and video communication problems while communicating with external participants. You need to verify port availability for audio/video communication on the Edge Server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
- A. Check TCP port 5061.
- B. Check TCP port 4443.
- C. Check UDP port 3478.
- D. Check TCP port 443.
- E. Check TCP port 8057.
Correct Answer: C,D 🗳️
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You support a datacenter that runs Microsoft Lync Server 2013 with Enterprise Voice (EV). The company has opened two new satellite branches and configured one with a Survivable Branch Appliance (SBA) and the other with a Survivable Branch Server (SBS). Neither branch has a DNS server. A wide area network (WAN) outage occurs and EV stopped working for the branch users. You need to ensure that EV functionality continues in the event of WAN outages. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)
- A. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 55 on the branch site's DHCP server.
- B. Enable backup Registrar discovery by configuring the SBA or SBS to respond to Dynamic Host Configuration Protocol (DHCP) 120 queries.
- C. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 120 on the branch site's DHCP server to point to the fully qualified domain name (FQDN) of the SBA or SBS.
- D. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 60 on the branch site's DHCP server.
Correct Answer: B,C 🗳️
You administer Microsoft Lync Server 2013 Enterprise servers in your company network. Your deployment includes the following:
-A single Front End Server named Lync2013FE
-A single Back End Server named Lync2013BE
-An Edge Server named Lync2013Edge You plan to install a second Lync 2013 Front End Server. You want to delegate the installation task to User1. You need to delegate the minimum level of Lync 2013 rights for User1 to be able to install a new Lync 2013 Front End Server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
- A. Grant User1 membership to the RTCUniversalServerAdmins group.
- B. Grant User1 membership to the RTCUniversalUserAdmins group.
- C. From PowerShell, run the Grant-CsSetupPermission -ComputerOU "ou=CsServers,dc=litwareinc,dc=com" cmdlet.
- D. From PowerShell, run the Update-CsAdminRole cmdlet.
- E. Assign User1 the CsLocationAdministrator role.
- F. Assign User1 the CsServerAdministrator role.
Correct Answer: A,C 🗳️
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