- Exam Code: PSM-III
- Exam Name: Professional Scrum Master level III (PSM III)
- Certification Provider: Scrum
- Corresponding Certification:Professional Scrum Master
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Scrum PSM-III Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Product Backlog Management | - Backlog Refinement - Stakeholder Management |
| Scrum Theory and Empiricism | - Scrum Values - Complex adaptive systems - Empirical process control |
| Done and Undone Work | - Definition of Done |
| The Scrum Framework | - Scrum Events - Scrum Roles - Scrum Artifacts |
| Scrum in the Organization | - Organizational Design and Culture - Scaling Scrum |
| Facilitation and Coaching | - Facilitation - Coaching - Teaching |
Scrum Professional Scrum Master level III (PSM III) Sample Questions:
Your Scrum Team has one month Sprints. The development team argues that since this period is quite long, a Daily Scrum isa bit too much. They instead want a weekly update meeting. What is your opinion on this?
Reveal Solution Discussion 0Correct Answer:
From a Scrum Master's perspective, replacing the Daily Scrum with a weekly update meeting isnot consistent with Scrumand would significantly weaken the team's ability to inspect and adapt effectively, regardless of the Sprint length.
First, Scrum explicitly defines theDaily Scrum as a required event. The Scrum Guide states that the Daily Scrum is a 15-minute event held every working day of the Sprint for the Developers. The length of the Sprint-whether one week or one month-does not change the purpose or necessity of this event. Therefore, by choosing not to have a Daily Scrum, the team wouldno longer be practicing Scrum, but rather a Scrum- like process.
Second, the Daily Scrum isnot a status meeting. Its primary purpose is to allow the Developers toinspect progress toward the Sprint Goal, synchronize their work, andadapt the Sprint Backlogas needed. A weekly meeting dramatically reduces the frequency of inspection and adaptation, delaying the discovery of issues such as integration problems, misalignment, or risks to the Sprint Goal.
Third, removing the Daily Scrum negatively impactstransparency, one of Scrum's three pillars of empiricism. Without daily synchronization, important information about progress, impediments, and discoveries becomes stale or hidden. This reduced transparency increases the likelihood that work will drift away from agreed standards, fail to integrate properly, or no longer support the Sprint Goal by the end of the Sprint.
Fourth, the argument that a one-month Sprint justifies less frequent inspection reflects a misunderstanding of empiricism. Longer Sprintsincrease risk, which makes frequent inspection and adaptation more important, not less. The Daily Scrum provides a regular opportunity to realign the team and respond early to emerging problems, thereby reducing waste and rework.
Finally, as a Scrum Master, my role is toteach and coachthe Scrum Team on the purpose and value of Scrum events. Rather than removing the Daily Scrum, I would help the Developers improve how they use it-for example, ensuring it focuses on progress toward the Sprint Goal and actionable planning for the next 24 hours, instead of turning into a reporting session.
Decisions to optimise value and control risk are made based on the perceived state of the artefacts. What events and practises can improve transparency over the artefacts? Explain why.
Reveal Solution Discussion 0Correct Answer:
In Scrum, decisions to optimize value and control risk depend on theperceived state of the artifacts. If artifacts are not transparent, inspection and adaptation become ineffective, leading to poor decisions. Scrum therefore defines specificevents and practicesto improve transparency and support empirical decision- making.
Scrum Events That Improve Artifact Transparency
Sprint Planningimproves transparency by aligning the Scrum Team on the current state of theProduct Backlogand theProduct Increment. The Product Owner explains backlog ordering and objectives, while Developers assess what is feasible based on the current Increment and Definition of Done. This shared understanding reduces risk by creating a realistic Sprint Goal.
Daily Scrumimproves transparency of theSprint Backlog. Developers inspect progress toward the Sprint Goal and make visible emerging risks, dependencies, and impediments. Daily inspection ensures that deviations are discovered early, enabling fast adaptation and reducing delivery risk.
Sprint Reviewimproves transparency of theProduct IncrementandProduct Backlog. Stakeholders directly inspect the Increment and provide feedback. This exposes assumptions, validates value, and informs Product Backlog adaptation, helping optimize future value and reduce market risk.
Sprint Retrospectiveimproves transparency ofprocess-related aspectsthat influence the artifacts. By inspecting ways of working, tools, skills, and the Definition of Done, the team identifies improvements that increase artifact quality and reliability over time.
Practices That Improve Transparency
Aclear and shared Definition of Doneensures transparency of the Product Increment. It creates a common understanding of what "complete" means and prevents hidden work or misleading progress.
Product Backlog refinementimproves transparency by clarifying Product Backlog Items, making assumptions explicit, and reducing uncertainty. Although not a formal Scrum event, refinement supports better inspection and forecasting.
Frequent integration and testingimprove transparency by making the real state of the Increment visible early and often. This reduces the risk of late surprises and unintegrated work.
Visible metrics and information radiators(such as Sprint Goals, Sprint Backlogs, and progress toward objectives) help stakeholders and teams understand the state of work without relying on reports or interpretations.
One of the Scrum events is the Sprint Review. How does the Sprint Review enable empiricism? What would the impact be if some members of the development team were not present?
Reveal Solution Discussion 0Correct Answer:
TheSprint Reviewis a key Scrum Event that directly enablesempiricism, which is the foundation of Scrum.
Empiricism is based on making decisions using what is known, observed, and learned, supported by the pillars oftransparency, inspection, and adaptation. The Sprint Review operationalizes these pillars at the product level.
How the Sprint Review Enables Empiricism
First, the Sprint Review createstransparencyby making the current state of the product visible. During the event, the Scrum Team presents a"Done" Product Incrementthat meets the Definition of Done. Stakeholders can see and often use the actual product rather than relying on reports or assumptions. This shared visibility ensures that discussions are grounded in reality.
Second, the Sprint Review enablesinspection. The Scrum Team and stakeholders jointly inspect the Increment and assess progress toward product goals. The Developers provide context about what was delivered, what was not, and what challenges were encountered. This inspection is focused on outcomes and value, not individual performance.
Third, the Sprint Review supportsadaptation. Based on the inspection and feedback, new insights emerge about customer needs, market conditions, risks, and opportunities. The Product Owner uses this information to adapt the Product Backlog, reordering items, adding new work, or refining existing items. This completes the empirical feedback loop by ensuring future decisions are based on the latest evidence.
Impact of Development Team Members Not Attending the Sprint Review
If some Developers are not present at the Sprint Review, empiricism is weakened.
First,transparency decreases. Developers possess critical, first-hand knowledge about implementation details, technical trade-offs, constraints, and risks. Without their presence, stakeholders receive an incomplete picture of the Increment and its implications.
Second,inspection becomes less effective. Stakeholders may ask questions about behavior, limitations, or quality that only Developers can accurately answer. The absence of Developers limits meaningful dialogue and reduces the quality of inspection.
Third,adaptation suffers. Decisions about what to do next-such as changes to scope, priorities, or technical direction-depend on accurate understanding. Without Developers participating, adaptations to the Product Backlog may be based on assumptions rather than evidence, increasing the risk of poor decisions.
Finally, excluding Developers underminesScrum Values, particularlyRespect and Openness, by treating the Sprint Review as a reporting event rather than a collaborative working session. This can lead to disengagement and reduced shared ownership of product outcomes.
Your team's Product Owner approaches you for a word in private. She expresses some concerns she has about the team'scommitment and productivity. She has noticed that comparable teams within the development organization have a higheraverage velocity. How would you handle this situation?
Reveal Solution Discussion 0Correct Answer:
When a Product Owner raises concerns about the team's commitment and productivity based on comparisons ofvelocitywith other teams, this signals a need for coaching onempiricism, transparency, and appropriate use of Scrum metrics. As a Scrum Master, my response would focus on reframing the discussion fromoutput comparisontovalue delivery and continuous improvement.
First, I would explain thatvelocity is a team-specific, contextual measure. Velocity reflects how much work a specific team completes within a given context, using its own Definition of Done, skills, tooling, and domain complexity. The Scrum Guide does not define velocity as a performance or comparison metric.
Comparing velocity across teams is misleading and risks encouraging dysfunctional behavior, such as inflating estimates, cutting quality, or gaming the system. Therefore, a higher velocity does not automatically indicate higher productivity, commitment, or value delivery.
Second, I would explore the Product Owner's underlying concern rather than focusing on velocity itself.
Often, concerns about velocity are proxies for deeper issues such as:
* Missed Sprint Goals,
* Unmet stakeholder expectations,
* Slow value delivery,
* Quality problems or unpredictability.
As a Scrum Master, I would help the Product Owner articulatewhat outcome they are truly worried about, and then guide the discussion toward metrics and observations that better reflect those concerns, such as progress toward Product Goals, customer feedback, Increment quality, or predictability over time.
Third, I would reinforce the importance ofempiricism and transparency. If there are genuine concerns about commitment or effectiveness, these should be inspected using transparent evidence within the team's own context. The Sprint Review and Sprint Retrospective provide structured opportunities to inspect outcomes and ways of working. Rather than privately judging the team based on external comparisons, these concerns should be addressed openly and constructively with the Scrum Team.
Fourth, I would coach the Product Owner onScrum Values, particularlyRespect and Openness. Assuming lower commitment based on velocity comparisons risks undermining trust and psychological safety. Scrum encourages respecting the team as capable professionals and being open to learning what is actually limiting their effectiveness. Blame-oriented comparisons reduce the likelihood of honest inspection and improvement.
Finally, if improvement is needed, the Scrum Master should support the Scrum Team inidentifying and addressing impediments. This may involve examining workload, technical debt, unclear backlog items, excessive dependencies, or organizational constraints. The focus should be on enabling the team to improve sustainably, not on pushing them to match another team's numbers.
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