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Simens STI-884 Exam Syllabus Topics:

Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. Which best describes the contact center solutions that HiPath 3000 offers for managing customer calls? (Choose two)

A) Complex, multi-site contact center functionality networked together into a single system.
B) Authentication and media and signaling encryption.
C) In and out-bound call routing systems.
D) Functionality ranging from simple call distribution groups to multi-media.

2. Which best describes Open Service Delivery in Open Communications?

A) Replacing voice and data infrastructure with new Unified Communications solutions.
B) Implementing Open Communications in a wide variety of forms, including Managed and Hosted Services.
C) Providing innovative business continuity service to your customer.
D) Enabling integration of mobile communication and location independence across networks.

3. Which feature of HiPath Wireless enables the use of Power-over-Ethernet (PoE)?

A) Extra power supply units.
B) Low power consumption (13 watts).
C) Load-dependent clock speed modulation.
D) External application servers.

4. What are voice systems used for? (Choose three)

A) To offer enhanced features, such as voicemail services, functionality such as conferencing, and productivity gains to the users.
B) To aggregate outgoing calls to the public network.
C) To provide internal communication within the business without incurring any carrier or network charges.
D) To ensure security of the transmitted data over unsecured infrastructure.

5. What are the advantages of the presence technology of the Siemens OpenScape Office application?

A) It helps set up ad-hoc conference calls, knowing exactly who can attend.
B) It allows users to route calls to wherever needed, so they are more contactable.
C) It allows external calls to be made via IP.
D) It allows users to cut the cost of mobile calls between different mobile networks or to international destinations.

Solutions: