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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. What are primary factors that differentiate virtual
teams from face-to-face teams?
Choose 1 answer

A) Reduce paraverbal cues and create more frequent social context
B) Overcome time and space constraints and create limited social context
C) Reduce telecommunications costs and increase paraverbal cues
D) Improve employee satisfaction and create more frequent social context

2. What is a positive effect of a cohesive group?
Select one.

A) Bringing heterogeneity to the process
B) Promoting value flexibility
C) Improving group productivity
D) Reducing group norm effect

3. A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams?
Choose 1 answer

A) Team cooperativeness
B) Team activities
C) Team results being tied to important goals
D) Team members' attitudes

4. When organizing a team to develop a new quality control system, management wanted to assign team members having characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Choose 1 answer

A) Group performance evaluation, members who score low on the personality characteristic of extroversion, and effective leadership
B) A climate of trust, members who fill role demands, and a large team size
C) Group performance evaluation, absence of conflict, and members who fill role demands
D) A manageable level of conflict, members who are conscientious, and effective leadership

5. What is true about the relationship between performance evaluation and motivation?
Choose 1 answer

A) Performance evaluations have little potential for impacting motivation.
B) The relationship does not depend on the perceptual process.
C) Employees must have confidence that the effort they exert will lead to a favorable performance evaluation
D) The relationship is strongest when employees are not aware of the criteria used for the evaluations.

Solutions: