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Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Networking and Integration- Integration with Avaya Aura® ecosystem
  • 1. Network troubleshooting basics
    • 2. SIP and IP telephony connectivity
      CS 1000 System Architecture- Core system components and architecture overview
      • 1. Call processing fundamentals
        • 2. Hardware and software components
          Installation and Configuration- System setup and initialization
          • 1. Software installation and upgrades
            • 2. Basic system configuration parameters
              Telephony Features and Services- Call routing and feature administration
              • 1. User and extension management
                • 2. Voice services configuration
                  Maintenance and Troubleshooting- System maintenance procedures
                  • 1. Performance monitoring
                    • 2. Alarm handling and fault resolution

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Click the Exhibit button.

                      Consider the customer's dialing plan shown in the exhibit.
                      Which number used for the NARS AC1 access code?

                      • A. 31
                      • B. 9
                      • C. 8
                      • D. 6
                      Answer: C

                      Click the Exhibit button.

                      Refer to the customer's dialing plan and programming show in the exhibits.
                      Assuming all required Route List Indexes have been programmed, why will the station user's dialed call of 8-1-717-398-8001 not complete?

                      • A. NPA 1717 is not provisioned in the customer's database
                      • B. AC2 Access Code was not dialed
                      • C. AC1 Access Code was not dialed
                      • D. 398-8001 would be denied under the SDRR programming
                      Answer: D

                      In order for Zone Based Dialing On-Net Call routing (Inter-site) to be used, users are required to dial an E.164 number (either International or National number), for calls between sites.
                      For this to be true, and for the system to pass the proper Calling Line ID (CLID), which prompt must be configured?

                      • A. The D1ALPLAN prompt must be configured to PPV.
                      • B. ZBD option in the Customer Data block must be configured to PUB.
                      • C. The DIALPLAN prompt in CDB must be configured to PUB.
                      • D. Country Code, NPA and NXX must be configured within the ZBD IE of an ISDN message
                      Answer: C

                      For a situation where you use the CDP feature at a switch equipped with the MARS software package, which statement are correct? (Choose two)

                      • A. Use steering codes tor CDP calls that are distinct from those assigned NARS Access Cades.
                      • B. You cannot share Route Lists, Digit Manipulation tables and Time-of-Day schedule with NARS.
                      • C. You can integrate CDP numbers with the NARS Uniform Dialing Plan (UDP).
                      • D. Use steering codes tor CDP calls that are the same as the assigned NARS Access Cades.
                      Answer: A,C

                      Click the Exhibit button.

                      You manage a Communication Server 1000 RIs. 7 x system at a customer site. The customer reports that extension 2000 cannot make an unassisted long distance calls.
                      With reference to the exhibit, which feature is restricting the user?

                      • A. CCSA
                      • B. CLS
                      • C. CCBA
                      • D. CLRO
                      Answer: B

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