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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

Question 1

A user has a BlackBerry 10 (BB10) device. When the user launches BlackBerry World they are unable to see many of the applications that others see. What does this indicate?

A. The BB10 device is not provisioned for BlackBerry World
B. The BB10 device is not connected to the network
C. The BB10 device is in the BlackBerry World - Work
D. The BB10 device is not connected to the BlackBerry Network

Question 2

Which of the following is an essential aid to investigate a problem experienced on a BlackBerry 10 (BB10) smartphone when being reported to BlackBerry?

A. The time of occurrence and the device logs
B. The location of the device
C. Playbook
D. BlackBerry Device Service (BDS) server name

Question 3

What constitutes use of a license seat on a BlackBerry Device Service (BDS)?

A. Active user and devices
B. Active user
C. Active devices
D. A user

Question 4

What are the encryption options available when adding an IMAP email account?

A. 128-Bit TKIP
B. SSL,StartTLS.Off
C. AES,3DES
D. S/MIME, PGP,TrueCrypt

Question 5

A user reports that they are unable to enable BlackBerry (BB) Protect. What steps should they follow to make sure that it is enabled?

A. Swipe down, go to Settings, click on BB Protect.
B. Swipe down, go to Settings, click on Location Services.
C. Swipe down, go to Settings.
D. Swipe down, go to Settings, click on Security, enable Device password.

Solutions: