• Exam Code: 220-1002
  • Exam Name: CompTIA A+ Certification Exam: Core 2
  • Certification Provider: CompTIA
  • Corresponding Certification:A+
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CompTIA 220-1002: Target Audience

The applicants for the CompTIA 220-1002 exam are the professionals looking to demonstrate their baseline security skills in the IT field. They have the ability to configure device OS, including Linux, Windows, Chrome OS, Mac, iOS, and Android. These specialists also have the knowledge and hands-on skills required to administer client-based and Cloud-based software (SaaS). They also know how to troubleshoot core services while using best practices for change management, scripting, and documentation.

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More about Resources to Prepare for the Exam

When it comes to preparation sources for the CompTIA 220-1002 exam, you have very little to worry about since CompTIA itself has got you covered with their:

  • Exam Prep

    CompTIA CertMaster Practice for A+ is the perfect tool to ready yourself to face 220-1002 exam. It will help you improve the areas you lack in, and reinforce your knowledge in the subject matter.

  • Video Training

    Partnering with ITProTV, CompTIA also offers a great video learning service moderated by experts in the A+ concepts. These videos are conducted in a talk-show format where the hosts will be explaining the importance of the content you learn and how it is applicable in various situations.

  • eLearning

    The eLearning facilities offered allow you the freedom to train at any time and anywhere you prefer. It comes with videos, practice questions, and more material that covers all the exam objectives.

  • Study Guides

    You can get your hands on a study guide developed by CompTIA for 220-1002 exam. It will assist you in mastering all the topics required and will make sure you focus on the most necessary content.

  • Virtual Labs

    Getting hands-on skills is an important part of IT-related exam preparation. With the interactive virtual experience offered through CompTIA Labs, you can now get a feel of the job role aimed at with the A+ certification.

  • Instructor-led Training

    CompTIA's instructor-led training is offered in both in-class and live online options for individuals as well as groups. As the sessions are conducted by industry experts, you have a good chance of receiving up-to-date and accurate information that will ensure your success in the exam.

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Operational Procedures

Operational procedures include a wide range of subtopics that are extracted from the following knowledge areas:

  • The implementation of basic change management best practices;
  • Disaster recovery and prevention techniques;
  • Basic scripting concepts;
  • Environmental impacts and the right controls;
  • Remote access technologies;
  • The processes involved in addressing privacy, prohibited activity, policy, and licensing concepts;
  • Comparing and contrasting IT best practices relating to documentation types;
  • The adoption of the right communication skills and professionalism.
  • Basic safety procedures;

How Many Points Should You Get to Pass Your Test?

Eventually, you need to ensure that you score at least 700 points to get the A+ certification.

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

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CompTIA 220-1002 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Operational Procedures23%- Change management and documentation
- Licensing, privacy, and policy compliance
- Professionalism and communication
- Basic scripting and remote access
- Safety procedures and environmental controls
- Disaster recovery and backup
Topic 2: Security24%- Data destruction and disposal
- Secure mobile devices
- Implement SOHO network security
- Configure authentication and access control
- Summarize security best practices
- Detect, remove, and prevent malware
Topic 3: Software Troubleshooting26%- Troubleshoot Windows OS issues
- Diagnose application problems
- Use troubleshooting methodologies
- Resolve security-related software issues
- Troubleshoot mobile OS and apps
Topic 4: Operating Systems27%- Set up and support client applications
- Configure macOS, Linux, iOS, and Android
- Compare and contrast OS types and purposes
- Manage storage, file systems, and drivers
- Install and configure Windows OS
- Use Windows tools and command-line utilities

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