• Exam Code: 220-1202
  • Exam Name: CompTIA A+ Certification Exam: Core 2
  • Certification Provider: CompTIA
  • Corresponding Certification:A+
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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Operating Systems28%- macOS, Linux, and Chrome OS basics
  • 1. Command-line operations
    • 2. Installation and navigation
      • 3. System configuration and maintenance
        - Windows installation, configuration, and management
        • 1. Windows 10/11 features and settings
          • 2. File systems, partitions, and storage management
            • 3. Device drivers and system updates
              • 4. Command-line tools and scripting
                - Mobile operating systems
                • 1. Mobile device management
                  • 2. App installation and security settings
                    • 3. Android and iOS configuration
                      Topic 2: Operational Procedures21%- IT service management
                      • 1. Documentation and change management
                        • 2. Backup and recovery processes
                          • 3. Disaster recovery planning
                            - Communication and professionalism
                            • 1. Customer service techniques
                              • 2. Incident reporting
                                • 3. SLA management
                                  - Safety and compliance
                                  • 1. Privacy and regulatory compliance
                                    • 2. Workplace safety procedures
                                      • 3. Environmental controls
                                        Topic 3: Software Troubleshooting23%- Application and security troubleshooting
                                        • 1. Installation and compatibility problems
                                          • 2. Security-related issues and fixes
                                            • 3. Application crashes and errors
                                              - Mobile device troubleshooting
                                              • 1. Performance and battery problems
                                                • 2. App and OS update failures
                                                  • 3. Connectivity and synchronization issues
                                                    - Operating system issues
                                                    • 1. Update and driver failures
                                                      • 2. System crashes and performance issues
                                                        • 3. Boot errors and startup problems
                                                          Topic 4: Security28%- Threats and mitigation
                                                          • 1. Data protection and disposal
                                                            • 2. Malware types and removal
                                                              • 3. Social engineering prevention
                                                                - Security fundamentals
                                                                • 1. Zero Trust concepts
                                                                  • 2. Permissions and access control
                                                                    • 3. Authentication and authorization
                                                                      - Network and application security
                                                                      • 1. Firewalls and security appliances
                                                                        • 2. Encryption technologies
                                                                          • 3. Wireless security protocols

                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions:

                                                                            A company would like to deploy baseline images to new computers as they are started up on the network.
                                                                            Which of the following boot processes should the company use for this task?

                                                                            • A. Secure
                                                                            • B. PXE
                                                                            • C. USB
                                                                            • D. ISO
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: B  🗳️

                                                                            Explanation: Only visible for ITPassLeader members. You can sign-up / login (it's free).

                                                                            A user ' s application only works with a legacy version of the OS. The OS is reaching its end-of-life date. For security reasons, the company is migrating to the current version of the OS. Which of the following is the most efficient way to complete the migration while maintaining accessibility to the application?

                                                                            • A. Multiboot
                                                                            • B. Terminal server
                                                                            • C. Bare-metal server
                                                                            • D. Virtualization
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: D  🗳️

                                                                            Explanation: Only visible for ITPassLeader members. You can sign-up / login (it's free).

                                                                            A user reports that the time on their computer does not match the time on their VoIP phone. What should a technician do?

                                                                            • A. Manually set the time on the phone to match the computer.
                                                                            • B. Configure access to an available NTP server.
                                                                            • C. Confirm the user is logging in to the domain.
                                                                            • D. Download and install the latest BIOS update.
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: B  🗳️

                                                                            Explanation: Only visible for ITPassLeader members. You can sign-up / login (it's free).

                                                                            The screen of a previously working computer repeatedly displays an OS Not Found error message when the computer is started. Only a USB drive, a keyboard, and a mouse are plugged into the computer. Which of the following should a technician do first?

                                                                            • A. Run data recovery tools on the disk
                                                                            • B. Switch from UEFI to BIOS
                                                                            • C. Check boot options
                                                                            • D. Partition the disk using the GPT format
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: C  🗳️

                                                                            Explanation: Only visible for ITPassLeader members. You can sign-up / login (it's free).

                                                                            Which of the following should be used to verify the integrity of a downloaded patch?

                                                                            • A. Secure DNS
                                                                            • B. Hashing
                                                                            • C. Trusted plug-ins
                                                                            • D. Private browsing
                                                                            Reveal Solution  Discussion  0

                                                                            Correct Answer: B  🗳️

                                                                            Explanation: Only visible for ITPassLeader members. You can sign-up / login (it's free).

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