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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is the most important fact to remember about transactional and consultative sales?

A) You should minimize time spent with customers.
B) You should focus on your customer's business problems
C) You should focus primarily on volume of sales.
D) You should focus only on your margin.

2. What is the role of the reseller during the support stage of the technology lifecycle?

A) to provide training for end users and address operation issues
B) to cross-sell additional accessories and service
C) to determine how to redeploy devices
D) to monitor usage and to notify managers if users abuse their printing privileges

3. What is NOT addressed in the HP Value Proposition?

A) reliability
B) real world performance
C) assessment
D) simplicity

4. What is the goal when optimizing an imaging and printing fleet?

A) a balance between cost and productivity
B) centralization of printing on a few devices
C) replacement of single-function printers with multifunction devices
D) replacement of all ink devices with laser devices

5. Which statement is true about HP Universal Color Tables?

A) They must be selected from the print menu
B) They use different printheads for different colors.
C) They use object tagging to employ the best settings for each type of image
D) They can be printed from the printer so you can see exactly which colors the device prints.

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