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HP Selling HP EMEA pMPS Sample Questions:

1. What is one advantage of a transactional sales approach compared to a contractual sales approach?

A) price competition
B) no significant time investment required
C) more effort required to close
D) more profitable

2. Which methods can a customer use to order HP supplies within an HP pMPS contract? (Select two.)

A) sending an email directly to the HP supplies distributor
B) using an HP account manager
C) using any HP help desk hotline
D) calling the HP Premium hotline
E) automatically using HP Remote Monitoring

3. Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?

A) particles resistant to crushing
B) resistance to build up of static
C) smaller uniform particle size
D) varying particle sizes

4. Which condition is true in an HP pMPS classic contract (as opposed to pMPSInside)?

A) The contract term is 36, 48, or 60 months.
B) The contract is renewed 6 months before the end date.
C) HP invoices the HP MPS partner.
D) HP invoices the customer, and the contract is between HP and the customer.

5. What is one of the reasons that a customer should understand and configure the security features of an HP imaging and printing device?

A) because apps can be installed only when the security settings are configured
B) because a networked printer or MFP can be used to interrupt Internet access on the network
C) because a networked printer or MFP can be an open port for inside and outside access to valuable business information
D) because other features of the device function only when the security settings are configured

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