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HP HP2-B115 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Printing Solutions Portfolio | 25% | - Multifunction printers and wide-format systems - Features, benefits and competitive advantages - Inkjet and LaserJet product lines |
| Understand Customer Requirements | 20% | - Define solution requirements - Analyze customer environment and usage scenarios - Identify business and user needs |
| Positioning and Selling Solutions | 20% | - Address objections and close sales - Communicate value and ROI - Match products to customer needs |
| HP Personal Systems Portfolio | 25% | - Security, manageability and performance features - Tablets and mobile devices - Desktops, notebooks and workstations |
| Support and Management Tools | 10% | - Service and support offerings - Security and mobility solutions - HP Web Jetadmin and management software |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
1. What is the customer benefit behind HP Wireless Direct printing?
A) Making a wireless encrypted connection directly to the printer does not require access to a corporate network.
B) Connecting and printing via the cloud takes out the need for corporate networks.
C) Printing via an Ethernet cable connection avoids potential security risks associated with wireless networks.
D) Store print jobs on your mobile device until the user is at the printer to ensure output can be collected immediately.
2. Which ISVs and partners does HP collaborate with to give customers the edge that they need?
A) Autodesk, Adobe, and ArcGIS
B) Sage, PeopleSoft, and Word
C) Microsoft, Oracle, and Sage
D) LANDesk. Excel and Arcserve
3. Your customer is experiencing problems with users losing their Elitepads. Which HP solution can alleviate this issue?
A) Enhanced Pre-Boot Security
B) File Sanitizer
C) HP Find My PC
D) Privacy Manager
4. What is a security benefit of a secure hard disk with full hardware encryption?
A) It gives customers the choice to save their documents to the cloud or the printer.
B) It gives customers peace of mind that anything saved to the printer is fully secure.
C) It allows customers up to 32MB of space on the printer
D) It allows customers to control who can print, what can be printed, and when printing can occur
5. What helps HP achieve best-in-class reliability?
A) using the HP Total Test process
B) using expensive premium and exotic materials
C) allowing millions of customers to test HP printers when they buy them
D) resellers giving HP feedback on how reliable their printers are
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: D |
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