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IBM A2040-988 Exam Syllabus Topics:

SectionObjectives
Messaging and Collaboration Features- Instant messaging services
  • 1. Presence awareness configuration
    • 2. Chat session management
      - Meeting and conferencing features
      • 1. Collaboration tools integration
        • 2. Online meeting setup
          Troubleshooting and Maintenance- System monitoring
          • 1. Log file analysis
            • 2. Performance monitoring tools
              - Issue resolution
              • 1. Service recovery procedures
                • 2. Connectivity troubleshooting
                  Installation and Deployment- Server installation
                  • 1. Prerequisites and environment setup
                    • 2. Installation steps and configuration
                      - Client deployment
                      • 1. Integration with Lotus Notes clients
                        • 2. Sametime client installation
                          User and Policy Administration- Policy configuration
                          • 1. Chat and presence policies
                            • 2. Security and access restrictions
                              - User management
                              • 1. Directory integration (LDAP/LDAP-like services)
                                • 2. User provisioning and access control
                                  Sametime Architecture and Components- Client-server communication model
                                  • 1. Protocol basics and session handling
                                    • 2. Connectivity requirements
                                      - Core server architecture
                                      • 1. Sametime Community Server components
                                        • 2. System services and messaging infrastructure
                                          Security and Authentication- Encryption and secure communication
                                          • 1. Certificate management basics
                                            • 2. Secure socket communication
                                              - Authentication mechanisms
                                              • 1. Single sign-on (SSO)
                                                • 2. LDAP authentication integration

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