• Exam Code: 070-123
  • Exam Name: Planning, Implementing and Maintaining a Software Asset Management (SAM) Program
  • Certification Provider: Microsoft
  • Corresponding Certification:MCSE
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Microsoft 070-123 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Software Asset Management Fundamentals15-20%- SAM Concepts and Definitions
  • 1. Key SAM Terminology
  • 2. SAM vs. IT Asset Management (ITAM)
  • 3. What is SAM
- Business Value of SAM
  • 1. Cost Optimization
  • 2. Risk Mitigation
  • 3. Compliance Benefits
Topic 2: Maintaining and Optimizing a SAM Program20-25%- Continuous Improvement
  • 1. Technology Updates
  • 2. Best Practice Adoption
  • 3. Process Refinement
- Audit and Reconciliation
  • 1. License Reconciliation
  • 2. Internal Audit Processes
  • 3. Vendor Audit Response
- Monitoring and Reporting
  • 1. Compliance Reporting
  • 2. Dashboard Implementation
  • 3. Cost Optimization Reporting
Topic 3: Implementing a SAM Program25-30%- Training and Communication
  • 1. Change Management
  • 2. End User Awareness Training
  • 3. Admin Training
- Processes and Procedures
  • 1. Software Request and Approval Workflows
  • 2. Onboarding New Software
  • 3. Retirement and Uninstall Procedures
- Deployment Planning
  • 1. Testing and Pilot Programs
  • 2. Migration Strategies
  • 3. Tool Selection and Deployment
- Data Collection and Management
  • 1. Discovery Tools
  • 2. License Management Databases
  • 3. Data Quality Assurance
Topic 4: SAM Tools and Technologies10-15%- Volume Activation Tools
  • 1. Key Management Service (KMS)
  • 2. Multiple Activation Key (MAK)
- Microsoft Assessment and Planning (MAP) Toolkit
  • 1. Reporting Capabilities
  • 2. Discovery and Assessment
- Microsoft System Center
  • 1. Configuration Manager Integration
  • 2. Operations Manager
Topic 5: Planning a SAM Program25-30%- Determine Roles and Responsibilities
  • 1. Executive Sponsorship
  • 2. SAM Team Structure
  • 3. SAM Roles (SAM Manager, Tool Administrator)
- Develop SAM Policies
  • 1. Software Procurement Policies
  • 2. Compliance Policies
  • 3. Usage Policies
- Define Scope and Objectives
  • 1. Key Performance Indicators (KPIs)
  • 2. Goal Setting
  • 3. Scope Definition
- Assess Current State
  • 1. Gap Analysis
  • 2. Existing Infrastructure Analysis
  • 3. Stakeholder Identification

Microsoft Planning, Implementing and Maintaining a Software Asset Management (SAM) Program Sample Questions:

Question 1

You are performing a SAM audit. You find that a server has 2 physical processors, each with 8 cores. If you are licensing SQL Server by Core, how many core licenses are required?

A. 2
B. 32
C. 8
D. 16


Question 2

A SAM tool reports that a software product is "Normalized." This means the tool has:

A. Deleted the software.
B. Charged the user for the license.
C. Upgraded the software.
D. Recognized the software and mapped it to a standard manufacturer and product name.


Question 3

Which metric is best for measuring the ROI of a SAM program?

A. Number of employees trained on Windows.
B. Total number of servers.
C. Reduction in software spend through license re-harvesting.
D. Number of help desk tickets resolved.


Question 4

Which tool helps a customer manage their Volume Licensing benefits and keys?

A. Notepad
B. Facebook
C. Windows Media Player
D. Volume Licensing Service Center (VLSC) / M365 Admin Center


Question 5

You are a SAM consultant. You need to assess a company's SAM maturity level based on the Microsoft SAM Optimization Model.
The company performs manual inventory tracking in only one department. Which maturity level does the company represent?

A. Rationalized
B. Basic
C. Standardized
D. Dynamic


Solutions:

Question 1
Answer: D
Question 2
Answer: D
Question 3
Answer: C
Question 4
Answer: D
Question 5
Answer: B

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