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Microsoft 74-338 Exam Syllabus Topics:

Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a Microsoft Lync Server 2013 on-premise environment that includes the following:
-An Enterprise Edition Front End Pool with three Front End Servers
-A mirrored back-end SQL database
-Both the Front End Pool and Edge Pool use hardware load balancers (HLBs)
-An Edge Server pool with two servers in perimeter network The Lync environment supports 10,000 users in High Availability mode. Some users report that they are unable to make outbound calls to specific public switched telephone network (PSTN) numbers. When they attempt to do so, the call appears to be connected but then drops with a reorder tone, and then they receive the following error message: "Due to network error your call cannot be completed at this time. Please try your call again." You need to troubleshoot the issue. Which centralized logging scenario should you use?

A) MediaConnectivity
B) HybridVoice
C) incomingAndOutgoingCall
D) LYSSAndUCS

2. You support a customer whose Microsoft Lync Server 2013 Enterprise Pool is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. Many users dial in to conferences and share Microsoft PowerPoint presentations. The server that hosts the conferencing pool is experiencing technical difficulties that are causing conferences to fail. You create a new Lync server and migrate users to this pool. You need to ensure that dial-in conference Uniform Resource Identifier (URI) addresses are maintained. Which cmdlet should you run?

A) Move-CsConferenceDirectory
B) Import-CsLegacyConferenceDirectory
C) Export-CsConferenceDirectory
D) Update-CsConferenceDirectory

3. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet.
Users are able to share screens remotely during conference calls. However, when they attempt to upload a Microsoft PowerPoint presentation, the sharing attempt fails with an error. You need to ensure that users are able to share PowerPoint presentations during Lync conference calls. What should you do?

A) Install and configure the PowerPoint 2013 Viewer on the Lync presenter workstations.
B) Install and configure an Office Web Apps Server in Lync Topology.
C) Install and configure Silverlight on the user workstations.
D) Install and configure the Office Web Apps Server Components on the Lync Pool Server.

4. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard Edition. Your customer plans to enable sharing of Microsoft PowerPoint content in Lync meetings. You enable the Office Web Apps Server discovery URL in the Lync Topology. You need to verify that Lync Server 2013 enables PowerPoint content. What should you do?

A) Check the Event Log of the Front End pool server.
B) Check the Event Log of the Office Web Apps server.
C) Verify the connection to the Office Web Apps Discovery URL in a web browser.
D) Check the Lync Server Control Panel.

5. You support a Microsoft Lync Server 2013 environment that includes:
-Two Enterprise consolidated Lync servers in a single pool,
-Two Edge consolidated Lync servers in a single pool,
-One Microsoft Office Web Apps server, and
-One reverse HTTP(S) proxy server. Microsoft Exchange 2010/Microsoft Outlook 2013 are used for internal email and Unified Messaging. The email solution has been used within the company for an extended time without any issues. Unified Messaging has been configured and set
up as part of the Lync 2013 implementation project. You plan to deploy Enterprise Voice for all users, including users who have Lync Phone Edition (LPE) devices that are connected by using a LAN cable and a USB cable. You begin migrating test accounts. When a test user signs into Outlook 2013 and Lync 2013, all communications appear to be working as expected. Outlook creates the user profile as expected and logs into the test user mailbox. The test user signs into Lync as expected and is able to communicate with Exchange by using Exchange Web Services (EWS).
After the test user signs into Lync, a prompt is displayed requesting user credentials for the Lync Phone Edition device. The test user enters his credentials and the phone signs into Lync; however, after a short period of time, a yellow warning triangle appears on every test LPE device. In reviewing the LPE device for errors, you discover that Exchange integration is failing with the following error: "Connection to Microsoft Exchange is unavailable. Please contact your support team." Logs from the LPE Device are displayed in the Exhibit 1. (Click the Exhibit button.)

Internet Information Services (IIS) logs on the Exchange Client Access server (CAS) are displayed in Exhibit 2. (Click the Exhibit button.)

You need to ensure that the LPE device can authenticate to EWS. What should you do?

A) Update the certificate chain on the Exchange CAS.
B) Reissue the current Exchange CAS server certificate and bind to the IIS service.
C) Update the Lync server internal web services certificate on each front-end pool server.
D) Remove the Lync Client certificates for the test user from the Lync server.

Solutions: