- Exam Code: AB-410
- Exam Name: Building Intelligent Applications
- Certification Provider: Microsoft
- Corresponding Certification:Microsoft Certified: Dynamics 365 Sales AI Consultant Associate
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Microsoft AB-410 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Enhance solutions with AI and automation | 22% | - Build automation with Power Automate
|
| Topic 2: Build intelligent apps with Copilot and agents | 30% | - Create and manage agents with Copilot Studio
|
| Topic 3: Create a foundation for intelligent applications | 28% | - Implement responsible AI principles
|
| Topic 4: Extend and secure intelligent solutions | 20% | - Secure access and data
|
Microsoft Building Intelligent Applications Sample Questions:
You make the following customizations to a Microsoft Dataverse environment:
- Create a new table.
- Add data to the new table.
- Delete an unused area from the site map.
The components must be transported to a different environment.
You need to determine the method required to transport each component.
Which method should you use?
Exhibit:
Correct Answer:

Explanation:
New table - Solution; data for the new table - Configuration Migration Tool; site map - Solution.
Microsoft Power Platform solutions transport application metadata and components, including Dataverse table definitions and model-driven application site maps, between environments. Therefore, both the new table and the modified site map should be included in a solution. The Configuration Migration Tool is designed to transfer configuration and reference data between Dataverse environments using an export schema. Unlike solutions, it transports selected records rather than application component definitions. The SolutionPackager Tool performs a different function: unpacking and repackaging solution files, primarily for source control, version management, and automated build processes. It does not independently deploy application components. By selecting the appropriate migration method for each component, organizations can maintain data integrity, reduce deployment risks, and implement a structured application lifecycle management strategy across development, testing, and production environments.
You need to assign 10 percent of the Qualification rows to the QV queue through table configuration by using a Power Automate flow.
What should you do?
- A. Create a formula column on the Service Request table that sums the number of qualification rows and generates a random number between zero and the number from the new column. Configure the Power Automate flow to assign each qualification row if the number generated is 10 percent or less of the value of the new column.
- B. Create a roll-up column on the Service Request table that is the count of qualification rows and generates a random number between zero and the number from the new column. Configure the Power Automate flow to assign each qualification row if the number generated is 10 percent or less of the value of the new column.
- C. Create an autonumber column on the Qualification table. Configure the Power Automate flow to assign qualification rows if the number cleanly divides by 10.
- D. Create an autonumber column on the Service Request table. Configure the Power Automate flow to assign qualification rows if the number cleanly divides by 10.
Correct Answer: B 🗳️
Explanation: Only visible for ITPassLeader members. You can sign-up / login (it's free).
A company uses Microsoft Copilot Studio to generate responses for customer support scenarios.
The solution must meet the following requirements:
- The prompt must accept a customer name and case description.
- The prompt must receive values captured from responses.
You need to configure the prompt action.
Which configurations should you use? You may use each configuration once, more than once, or not at all.
Exhibit:
Correct Answer:

Explanation:
Accept customer name and case description - Define input variables; Pass captured response values - Map conversation variables.
Microsoft Copilot Studio supports configurable prompts that accept dynamic information during agent execution. Input variables define the values that a prompt expects, such as a customer name, support case description, or other contextual information. By defining these inputs, developers create reusable prompts that generate responses based on information supplied at runtime. Conversation variables store values collected during an agent interaction, including information captured from user responses or preceding actions.
Mapping conversation variables to prompt inputs ensures that the correct runtime values are passed into the prompt when it executes. This enables the generated response to incorporate relevant customer information and support context. Temperature settings influence response variability, while content moderation controls help manage potentially inappropriate content. Neither setting replaces the need for input definitions and variable mapping.
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result these questions will not appear on the review screen.
A company uses a model-driven app.
The company must be able to dynamically control how components of the form behave as users interact with it. The solution must modify the form in real time while the user interacts with the interface. You need to enforce client-side behavior dynamically.
Solution: Use business rules to show inline error messages.
Does the solution meet the goal?
- A. No
- B. Yes
Correct Answer: A 🗳️
Explanation: Only visible for ITPassLeader members. You can sign-up / login (it's free).
A company processes customer orders by using a cloud flow. The flow must evaluate the following conditions:
* Route orders for approval when the Order Total exceeds 1.000.
* Flag orders when the CustomerName recognizes the string " VIP " .
You need to configure flow conditions.
Which expressions should you use? To answer, select the appropriate options in the answer area NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
OrderTotal exceeds 1,000: greater(triggerOutputs()?[ ' body/OrderTotal ' ], 1000). CustomerName contains VIP: contains(triggerOutputs()?[ ' body/CustomerName ' ], ' VIP ' ).
The greater expression returns true only when the OrderTotal value is larger than 1,000, which precisely implements the word exceeds. An equals comparison would match only 1,000, and less would reverse the requirement. The contains expression searches the CustomerName string for VIP anywhere within the value, so it can identify names such as VIP Customer or Contoso VIP Account. startsWith would be narrower because it would match only when VIP appears at the beginning. The null-safe question-mark operator in the trigger-output path helps avoid an immediate navigation error when a parent object is missing, although the flow should still consider blank and incorrectly typed values. If customer-name matching must be case- insensitive, normalize both strings with toLower before applying contains. The condition branches can then route the order to approval and flag the record independently. Microsoft documents greater and contains as workflow expression functions used in Power Automate conditions.
Reference: https://learn.microsoft.com/en-us/power-automate/use-expressions-in-conditions Study Guide alignment: Build business application logic and automation.
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