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Nortel 920-328 Exam Syllabus Topics:

SectionObjectives
Planning and Capacity Engineering- Capacity engineering
  • 1. Traffic modeling and load analysis
    • 2. Subscriber capacity estimation
      - Network planning
      • 1. Bandwidth and latency planning
        • 2. IP telephony network design considerations
          Service Configuration and Deployment- Feature deployment
          • 1. VoIP feature configuration
            • 2. SIP trunk configuration
              - System provisioning
              • 1. Initial system setup procedures
                • 2. User and service provisioning
                  MCS 5100 Architecture and Components- Service delivery architecture
                  • 1. Media handling and signaling flow
                    • 2. Session control functions
                      - System architecture overview
                      • 1. MCS 5100 core components
                        • 2. Network architecture design
                          Operations and Troubleshooting- Fault resolution
                          • 1. Network issue diagnosis
                            • 2. Service degradation troubleshooting
                              - System monitoring
                              • 1. Performance monitoring tools
                                • 2. Alarm and event management

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