- Exam Code: C_C4C12_1811
- Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811
- Certification Provider: SAP
- Corresponding Certification:SAP Certified Application Associate
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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Sales methodology configuration - Opportunity lifecycle and forecasting |
| Reporting and Analytics | 8%–12% | - Data sources and key figures - Standard reports and dashboards - Custom report creation |
| Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| User Management | 8%–12% | - Role and access management - Organizational structure - Business user setup |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Product and Pricing | 8%–12% | - Pricing configuration - Price lists and discount determination - Product master data |
| Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Integration | 8%–12% | - Web services and APIs - Middleware and communication arrangements - Integration with SAP ERP / CRM |
| Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Sales order integration - Quote creation and processing |
| Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Which of the following are features of custom report creation in SAP Hybris Cloud for customer? (3 correct answers)
- A. Direct assignment of a report to a business user is supported
- B. Custom calculated key figures are allowed
- C. Custom reports can be created by all users
- D. Custom report creation is supported with a guided procedure
- E. Variable selection is possible
Correct Answer: B,D,E 🗳️
You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
- A. You merge both accounts and create the contact record for that account
- B. You create the contact master record only and add it to the account hierarchy
- C. You create the contact for the first account and add the same contact to the second account
- D. You create different contacts for each account
Correct Answer: C 🗳️
Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?
- A. Custom mashup
- B. Data mashup
- C. URL mashup
- D. HTML mashup
Correct Answer: B 🗳️
Which of the following actions can you perform using the administrator adaptation function?
- A. Enter default extension field values based on business logic
- B. Create an extension field and define its properties
- C. Validate values for an extension field based on another field
- D. Create a code list resctriction for standard and extension fields
Correct Answer: B 🗳️
Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer? (2 correct answers)
- A. Define the organizational structure
- B. Set up scoping and fine tuning
- C. Define the business roles
- D. Define the territory structure
Correct Answer: A,B 🗳️
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