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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?

A) Establish a testing and validation process to ensure that the data is accurate and complete
B) Migrate the data using one of the available tools, such as the Salesforce Data Loader or third party data migration tools.
C) Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model
D) Assess the data m the legacy system to determine what needs to be migrated and what can be left behind

2. A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

A) Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
B) Use the Create Payment Plan action in the Contact Center Console.
C) Work with an external debt collection agency to ensure customers pay their outstanding amount.
D) Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.

3. An energy company is looking to track relationships with their electricity and gas business-to-consumer (B2C) subscribers and differentiate them from their business-to-business (B2B) corporate accounts.
Which two functionalities should the energy and utilities consultant use for the customer data model?

A) Use Contacts just for B2B scenarios.
B) Enable Person Accounts to model consumers.
C) Use the Consumer Account record type
D) Use the Account Contact Relation object

4. What tool should be used to migrate configurations from sandbox to production when a customer has completed configuring OmniStudio components?

A) OmniStudio DataPacks
B) Salesforce Export Wizard
C) DataLoader.io
D) IDX Workbench

5. An energy company provides electricity to business customers. There are several cost components for electricity.
How would a consultant model these cost components in Energy and Utilities Claud?

A) Create child products for each cost component.
B) Create custom fields on the line item object for each cost component.
C) Create different pricing elements for each cost component.
D) Create one child product for all cost components.

Solutions: