- Exam Code: Sales-Con-201
- Exam Name: Salesforce Certified Sales Cloud Consultant (Sales-Con-201日本語版)
- Certification Provider: Salesforce
- Corresponding Certification:Salesforce Cloud Consultant
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Salesforce Sales-Con-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Practical Application of Sales Cloud Expertise | 33% | - Build end-to-end sales processes from Lead to Close - Configure Products, Price Books, Quotes, and multi-currency settings - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Leverage Campaigns and integration tools |
| Topic 2: Predictive and Generative AI | 13% | - Use AI tools in Sales Cloud and Agentforce for Sales - Apply Trusted AI Principles and ethical guidelines |
| Topic 3: Data Management | 15% | - Ensure data quality and scalability - Manage data governance and maintenance - Data migration and integration considerations |
| Topic 4: Consulting Practices | 14% | - Facilitate successful engagements and adoption - Discovery, requirement analysis, and solution design - Project management and delivery lifecycle |
| Topic 5: Sales Lifecycle | 23% | - Design reports and dashboards based on KPIs - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI - Analyze sales and marketing processes |
| Topic 6: Implementation Strategies | 15% | - Translate business requirements and KPIs into Sales Cloud solutions - Plan deployment and post-implementation improvements - Align sales processes with organizational goals |
Salesforce Certified Sales Cloud Consultant (Sales-Con-201日本語版) Sample Questions:
Question 1
Cloud Kicksは、特定のマーケティング施策に関連した一連のキャンペーンを実施し、その成果を報告する必要がある。
コンサルタントは、その要件を満たすためにどのようなことを推奨すべきでしょうか?
A. 既存の親キャンペーンフィールドを使用します。
B. カスタムキャンペーン目的フィールドを作成します。
C. カスタムキャンペーングループオブジェクトを作成します。
Question 2
Cloud Kicksは、信頼できるターゲットデータに基づいたインテリジェントなプロセスを構築することで、投資収益率(ROI)の向上を目指しています。
AppExchangeデータサービスを利用する正当な理由は何ですか?
A. Salesforce Surveysを使用して顧客データを更新する
B. ペルソナとスコアリングを使用して顧客セグメントを作成する
C. カスタマイズ可能な売上予測とリードスコアリングを有効にする
Question 3
Cloud Kicks(CK)販売モデルでは、事前に定義された営業担当者グループがアカウントに対して共同で作業を行います。各グループは特定のアカウントを担当します。CKの組織全体のデフォルトアクセス権限は「公開読み取り」に設定されています。
/アカウントの書き込み。CKは、担当者が責任範囲外のアカウントを編集することでデータ品質に問題が生じることを発見しました。CKは、担当者がすべてのアカウントを閲覧できるようにしつつ、編集は特定のアカウントを担当する担当者のみに制限したいと考えています。
コンサルタントは、営業担当者が引き続き協力しながら、誤った編集をなくすために、どのような手順を推奨すべきでしょうか?
A. アカウントの変更は組織全体でデフォルトでプライベートになります。
B. すべてのアカウントに読み取り/書き込みアクセスを付与するアカウント共有ルールを作成します。
C. アカウントの変更は組織全体でデフォルトで公開/読み取り専用になります。
Question 4
Northern Trail Outfitters(NTO)は、Sales Cloudで注文アカウントの追跡を開始したいと考えています。NTOは、このプロジェクトを完了させるためにコンサルタントを雇いました。
コンサルタントは、販売注文を実行する際に何を考慮すべきでしょうか?
A. 契約番号は注文ページレイアウトの必須項目です。
B. 注文明細項目は、注文が有効化された後でも追加または削除できます。
C. 有効な契約と無効な契約の両方に対して注文を有効化できます。
Question 5
ユニバーサル・コンテナーズ社は、全営業担当者向けにSalesforceを導入しました。すべての営業担当者は、成約した案件ごとに成約または失注の段階を選択する必要があります。マネージャーは、全営業担当者の成約率を測定することを好みます。
コンサルタントはどのようにしてこの要件を満たすべきでしょうか?
A. 商談の勝率を把握するために、商談に 3 つのカスタム数式フィールドを作成します。
B. 商談に関するカスタムレポートを作成し、カスタム集計式を使用して勝率を表示します。
C. すべての管理者が標準のWinレポートにアクセスできることを確認してください。
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: B |
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