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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks.
The sales team needs to create
and edit leads, contacts, and opportunities with ease.
Which feature should the consultant recommend the sales team use?

A) Lightning Mobile Component
B) Einstein Activity Capture
C) Smart Actions

2. The VP of sales at Cloud Kicks wants to provide options to sales reps for changing account or contract details for a created order.
Which condition should the consultant consider to meet this requirement?

A) The currency associated with the order can be different from the contract.
B) The order must be associated with an active contract.
C) The order associated with the account is in draft status.

3. Cloud Kicks has a Public Read Only Opportunity sharing model. A sales rep noticed they can edit some opportunities associated with accounts they own, but are unable to edit other opportunities associated with accounts they own.
Which reason explains the sales rep's experience?

A) Some opportunities associated with these accounts are owned by other users.
B) The user is a member of an Account Team with Read/Write access on Opportunities.
C) Sharing rules for Opportunities are set to a public group for managers.

4. Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deals.
Which report should the consultant create to meet the requirement?

A) Closed Won Opportunities with Activities
B) Closed Won Opportunities by Account
C) Closed Won Opportunities by the sales team

5. Universal Containers is in the planning phase of its Sales Cloud implementation. In a recent discussion, the CEO expressed a desire to measure the return on investment (ROI) of its sales and marketing efforts by location.
Which solution should the consultant recommend?

A) Track total opportunity pipeline by lead source and location.
B) Track total accounts created by lead source and location.
C) Track total cases submitted by lead source and location.

Solutions: