Aim of the Certificate Exam

• Provide individuals with a mark of excellence that is extremely recognized by the clients and seeks within across the industries
• Empower individuals to execute tasks with confidence and skill
• Differentiate individual in a crowded job market

Easy to understand

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ServiceNow CIS-ITSM Exam Syllabus Topics:

Reference: https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_id=6c8e1d77dbc27f40de3cdb85ca961970

Less time input

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Exam Content

The examination consists of 65 Questions. Candidates should attempt maximum correct answers for a better score.

Formats of Question

• Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
• Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.

Exam Duration

Candidates will have 90 minutes for attempting 65 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.

Exam Results

The ServiceNow CIS-ITSM certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.

High passing rate

You final purpose is to get the CIS-ITSM certificate. So it is important to choose good study materials. In fact, our aim is the same with you. Our study materials have strong strengths to help you pass the exam. Maybe you still have doubts about our CIS-ITSM exam materials. We have statistics to prove the truth. First of all, our sales volumes are the highest in the market. You can browse our official websites to check our sales volumes. At the same time, many people pass the exam for the first time under the guidance of our CIS-ITSM practice exam. Also, you can directly contact other people who have passed the exam with the assistance of our study materials. Usually, you can find their contact information in the comments area. We never trick consumers into purchasing. Please give our CIS-ITSM training questions a chance.

Exam Preparation

Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in the following pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.

• ServiceNow ITSM Fundamentals
• ServiceNow ITSM Implementation

On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.

Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals

• Automated Test Framework (ATF) Fundamentals (On-demand)
• ServiceNow Platform Implementation (ILT)
• ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
• ServiceNow Fundamentals (ILT)
• CIS-IT Service Management Exam Prep
• Service Portal Fundamentals (On-demand)
• Major Incident Management (On-demand)
• Knowledge Management Fundamentals (On-demand)
• Mobile Development Fundamentals (On-demand)
• Knowledge Management Implementation (On-demand)

Candidates can get the details for these pieces of training on Now Learning portal

The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination

• General familiarity with industry terminology, acronyms, and initial-isms
• At least six months of hands-on experience in implementing applications on ServiceNow Platform
• At least six months of hands-on experience working on ServiceNow Platform