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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. What is the goal of the maintenance phase in the system development life cycle (SDLC)?

A) To conduct unit testing and receive feedback
B) To design and deploy the software architecture
C) To fix defects and update the software
D) To gather initial business requirements

2. Employees in different business levels need knowledge to effectively drive their work and decision-making.
Which term describes the trait of an IT leader to effectively translate perspectives at both a broad and corporate strategic level?

A) Systems thinking
B) Breadth
C) Courage
D) Coordinate

3. What are ecological results of the expanded use of technology? Choose 2 answers.

A) Increased energy consumption
B) Decreased electronic waste
C) More people purchasing computer equipment
D) Lengthened life span of computer equipment
E) Increased carbon emissions

4. A business struggles to manage inquiries and follow-ups because data is spread across different systems.
Which software type could address this problem?

A) Customer relationship management system
B) Advanced business intelligence platform
C) Digital marketing management system
D) Enterprise resource planning solution

5. A hospital has implemented several new software systems and has chosen to implement ITIL to maintain and continually improve services. Which need influenced the hospital's decision to implement ITIL?

A) Increased access to global vendors
B) Increased dependence on human interaction
C) Increased access to global consumer
D) Increased dependence on technology

Solutions: