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WGU Operations Management (C215, VDC2) Sample Questions:

1. Which concept of variation measures the central tendency of a set of data?

A) Mean
B) Standard deviation
C) Range
D) Variable

2. Which two types of operations include repetitive processes?
Choose 2 answers

A) Continuous process
B) Project process
C) Line process
D) Batch process

3. What is the measure of how much supply chain is owned or operated by the manufacturer?

A) Horizontal integration
B) Vertical integration
C) Outsource integration
D) Insource integration

4. A comprehensive automobile collision shop offers body and engine repair as well as custom vehicle paint options.
Which two operational processes would suit this shop?
Choose 2 answers

A) Continuous process
B) Project process
C) Line process
D) Batch process

5. Which two factors affect a service location decision? Choose 2 answers

A) Warehouse storage
B) Closeness to manufacturing facilities
C) Proximity to customers
D) Quality-of-life issues

Solutions: