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Introduction to MB-210: Microsoft Dynamics 365 Sales Exam
Microsoft MB-210 Exam is a certification exam that is conducted by Microsoft to validates candidate knowledge and skills of Managing Projects and Portfolios.
As a Dynamics 365 Sales experts, you are in charge of configuring and expanding the core functionality of Leads, Accounts, Opportunities , contacts and supporting entities to map to the sales processes in place at the company. This exam checks competency level on topics such as configuration of default revenue , configuration fiscal year, creation and management of sales collateral. After passing this exam, candidates get a certificate from Microsoft that helps them to demonstrate their proficiency in Dynamics 365 to their clients and employers.
NEW QUESTION # 34
You work in a sales role for an organization that uses Dynamics 365. You are managing an opportunity for a potential customer.
You need to create a quote that automatically includes all the products from the opportunity.
What should you do?
- A. Convert the opportunity to a quote
- B. Create a new quote from the opportunity
- C. Create a new quote from the customer
- D. Create a new quote with the opportunity price list
Answer: A
Explanation:
Section: Manage Sales Entities
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/convert-opportunity-quote- sales-order-invoice
NEW QUESTION # 35
A sales manager needs to set up goals in Dynamics 365 Sales for salespeople.
The measurement of goals must be based on the total deal amount upon closing an opportunity.
The fiscal year for the goals must be based on the calendar year.
You need to create the rollup query for the goal metrics.
Which options should you select? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 36
A company manufactures widgets. Widgets can be sold in the following ways:
The company discovers that customers want to buy widgets individually.
You need to add a unit named Each.
- A. Set Each as the primary unit.
- B. Make Each the base unit for all units.
- C. Update the unit Box with Each as the base unit.
- D. Create the unit Each with Box as the base unit.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-unit-group-add-units
NEW QUESTION # 37
You need to choose which product's solution fits the analysis needed.
Which solutions should you use? To answer, drag the appropriate solutions to the correct analyses. Each solution may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 38
You need to create a chart for the athletic director.
What should you do?
- A. Use purchaser, markup, and margin on the X-axis. Use amount of sales on the Y-axis.
- B. Use discount price on the X-axis. Use the number of tickets for groups on the Y-axis.
- C. Use the ticket type as the X-axis. Use amount of sales on the Y-axis
- D. Use the ticket type on the X-axis. Use margins multiplied by cost on Y-axis
Answer: C
Explanation:
The school's athletic director needs a fiscal year report that includes specific formatting based on a defined template. The report must contain a chart that displays the type of ticket purchaser (alumni, non-alumni, and student).
NEW QUESTION # 39
You are a Dynamics 365 for Sales administrator. You have an interactive experience leads dashboard.
You need to create a filtered view of the dashboard.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 40
You use opportunities in Dynamics 365 Sales.
Opportunities that were closed as lost frequently come back and are eventually won.
You need to be able to track these occurrences and have insight into the process.
What happens during the reopen and close process? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 41
You are a Dynamics 365 for Sales administrator.
You create the following flow.
Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 42
You are a Dynamics 365 administrator.
A sales manager changes the target goal for a salesperson from $26,000.00 to $20,000.00. However, the currency symbol changes from $ to €. Other managers are not experiencing this issue.
You need to fix the currency symbol for the sales manager.
What should you change?
- A. the currencies in settings
- B. the default currency in personal options
- C. the current format in personal options
- D. the currency display option in system settings
Answer: B
NEW QUESTION # 43
A customer places an order that includes all of the products from a previous order.
You need to add products from the previous order to the new order.
From which sources can you retrieve the list of products? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 44
A company releases a new catalog.
The company requires salespeople to do the following:
* Contact customers about the new catalog.
* Set up appointments with the customers to deliver the catalog.
You need to set up playbooks to track the activities.
What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/enforce-best-practices-playbooks
NEW QUESTION # 45
You are a sales person using Microsoft Dynamics 365.
You need to use the web client to show the outcomes of an Opportunity to your sales team.
Which three types of information should you capture on a Resolution Activity related to a closed Opportunity? Each correct answer presents part of the solution.
- A. the status of the Opportunity, Won or Lost
- B. phone call activities
- C. appointment activities
- D. close date of the Opportunity
- E. actual revenue amount from the Opportunity
Answer: A,D,E
NEW QUESTION # 46
You need to identify new customer pending sales.
What should you do?
- A. Configure the solution to automatically convert leads to opportunities
- B. Add statuses for all the pending sales stages
- C. Create status reasons in the solution and associate them with Open status
- D. Set all new leads to a default status of
Answer: C
Explanation:
Explanation
To support reporting, pending new customer sales will go through a verification process using the stages New, Pending Approval, Approved.
NEW QUESTION # 47
You are Implementing Dynamics 365 Sales for a company that has salespeople in the fallowing cities in the state of Florida: Jacksonville, Miami, and Tamp a. The manager in Florida oversees the salespeople tar all Three cities.
You must set up territories by states. Each state must be a parent territory and have a different manager.
Sales information must be shown by city and then by state.
You need to set up territories for Florida.
Which settings should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 48
You are converting a lead for the manufacturing manager from Contoso, Ltd. Neither the company nor the manufacturing manager are in your Dynamics 365 system.
You need to ensure that the lead record a correctly convened.
Which values should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 49
You are a Dynamics 365 Sales administrator. You configure a forecast template that uses the Forecast category as a starting point for a layout for the sales team.
The sales manager wants the value of the Lost column to come from the Total Detail Amount instead of the default value because the revenue is always driven by the items.
You need to make the change.
What should you do?
- A. Edit the existing forecast and update the Amount field in the layout.
- B. Create a new forecast, remove the Lost column, and add a new calculated column.
- C. Edit the existing forecast, remove the Lost column, and add a new calculated column.
- D. Create a new forecast and update the Amount field in the layout.
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/choose-layout-and-columns-forecast
NEW QUESTION # 50
You manage the Dynamics 365 environment for Contoso, Ltd. A rule automatically creates a lead associated with an email when an email is sent to [email protected].
You need to ensure that the marketing manager receives an email each time an email request is sent to [email protected].
How should you configure the rule? To answer, drag the appropriate actions to the correct requirements. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE:Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 51
You are a Dynamics 365 Sales administrator for a venue. Customers book series of events in the venue. The series of events are children of a main event.
The sales manager wants to forecast the revenue for each customer's main event by rolling up the forecasts of the children of each main event.
You need to configure the forecast.
How should you configure each step? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/configure-forecast-using-custom-rollup-entity
NEW QUESTION # 52
An order uses quote and order functionality in Dynamics 365 for Sales. Multiple quotes may be provided to customers at one time. Quotes are revised often.
You need to create a process that meets the following requirements:
Create an order from a quote.
Close the associated opportunity as won.
Update the actual values to reflect values from the quote.
Which two opportunities can you close as won? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. The opportunity has other quotes in the won status.
- B. The opportunity has other quotes in the active status.
- C. The opportunity has other quotes in the draft status.
- D. The opportunity has other quotes in the revised status reason.
Answer: A,C
NEW QUESTION # 53
You use Dynamics 365 for Sales.
You need to add products to an invoice.
Which options should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 54
You use opportunities in Dynamics 365 Sales.
Opportunities that were closed as lost frequently come back and are eventually won.
You need to be able to track these occurrences and have insight into the process.
What happens during the reopen and close process? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 55
You manage Dynamics 365 environments for client organizations.
A client suspects they are losing business. The client must be able to capture reasons each time an opportunity is lost.
You need to configure Dynamics 365 to ensure that you can capture the required information.
Which field should you configure?
- A. Opportunity status reason
- B. Opportunity close status reason
- C. Opportunity close status
- D. Opportunity status
Answer: A
NEW QUESTION # 56
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Exam MB-210: Microsoft Dynamics 365 Sales
Candidates for this exam are Microsoft Dynamics 365 functional consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle so that it can run efficiently and effectively to meet revenue targets, business strategies, and company objectives.
Candidates are responsible for configuring and expanding the core functionality of leads, contacts, accounts, opportunities, and supporting entities to map to the sales processes in place at the organization. They identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the “lead to cash” journey.
Candidates must have strong business knowledge and should have first-person experience in one or more sales roles.
Part of the requirements for: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
Microsoft MB-210 Official Cert Guide PDF: https://www.itpassleader.com/Microsoft/MB-210-dumps-pass-exam.html
Free Microsoft Dynamic 365 MB-210 Official Cert Guide PDF Download: https://drive.google.com/open?id=1SdBX5KawIioM5GEq7M5rgDgYt-s83FLn