Get Started: Revenue-Cloud-Consultant-Accredited-Professional Exam [2025] Dumps Salesforce PDF Questions
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NEW QUESTION # 13
Universal containers recently migrated legacy contracts and subscriptions into salesforce in order to facilitateamendments and renewals in CPQ.however ,sales user sare getting the 'attempt tode-reference a null object' error when amending the legacy contract.what is the most likely cause for the error?
- A. Required fields are missing or incorrectly populated on the legacy contract andsubscription data
- B. Amendment of legacy contract and subscription data requires asset-based renewalmethod
- C. Legacy subscription data are missing a lookup to a source quote line record
- D. Migrated contracts and subscriptions cannot be amended using salesforce CPQ
Answer: C
Explanation:
The error 'attempt to de-reference a null object' typically occurs when there is an attempt to access a field or method on an object that has not been initialized or has been assigned a null value. In the context of Salesforce Revenue Cloud, when amending legacy contracts and subscriptions, thiserror can occur if required fields are missing or incorrectly populated on the legacy contract and subscription data. This could be due toincorrect data migration or manual data entry errors. It's important to ensure that all required fields are correctly populated when migrating legacy data to Salesforce CPQ.
References
Error:Can't renew the contract automatically because it ... - Salesforce Guidelines for Amending Contracts - Salesforce Legacy Data Upload for Salesforce CPQ
NEW QUESTION # 14
During user acceptance testing (UAT) a tester submitsan incident because the invoicetotal did not match the expected results. Which 3 types of information should be includedin the description of the incident and a quick resolution?
- A. description of new requirements that will help fix the issue
- B. expected resolution date
- C. Expected results
- D. quote number ordernumber or invoice number
- E. steps to replace issue
Answer: C,D,E
Explanation:
During User Acceptance Testing (UAT), when an incident is submitted due to a discrepancy in the invoice total, the following information should be included in the description of the incident for a quick resolution:
BQuote number, order number, or invoice number: This information is crucial as it helps identify the specific transaction that has caused the issue1.
D; Steps to reproduce the issue: Providing a clear and detailed step-by-step process to reproduce the issue is essential. This allows the team to understand the exact scenario under which the issue occurs, making it easier to diagnose and resolve1.
E: Expected results: Clearly stating what the expected results should be provides a benchmark against which the actual results can be compared. This helps in understanding the deviation and the impact of the issue1.
References
* Learn About User Acceptance Testing Unit | Salesforce Trailhead
* User Acceptance Testing Strategies for Large Data Volume Scenarios | Salesforce Education
* Resolve an Incident - Salesforce
* Steps to Implement Incident Management in Your Salesforce Org
NEW QUESTION # 15
What Planning Strategies Should be taken to Make User AcceptanceTesting(UAT) efficient?(Choose 3 options)
- A. Finalize test plans before the build Phase completes
- B. Execute all tests on behalf of the customer
- C. Issue change orders for all incidents that arise during testing
- D. Train UAT testers on the new functionality
- E. Define and agree on acceptance criteria with customer
Answer: A,D,E
Explanation:
User acceptance testing (UAT) is a process of verifying that a software solution meets the business requirements and expectations of the end users. UAT is usually performed in a test environment by a representative group of users before the software is deployed to production. UAT is essential for ensuring the quality, usability, and functionality of the software, as well as the satisfaction and adoption of the users. To make UAT efficient, some of the planning strategies that should be taken are:
* Define and agree on acceptance criteria with customer: Acceptance criteria are the specific and measurable conditions that the software must meet to be accepted by the customer. They are derived from the business requirements and user stories, and they serve as the basis for designing and executing the UAT test cases. Defining and agreeing on the acceptance criteria with the customer before the UAT phase ensures that both parties have a clear and common understanding of what constitutes a successful outcome, and reduces the risk of ambiguity, confusion, or disagreement during the testing process. 12
* Train UAT testers on the new functionality: UAT testers are the end users who will evaluate the software and provide feedback on its performance, usability, and suitability for their needs. They should be familiar with the business processes and workflows that the software supports, as well as the new features and enhancements that are being tested. Training the UAT testers on the new functionality before the UAT phase helps them to prepare for the testing activities, understand the expected behavior and results of the software, and identify and report any issues or defects that they encounter. Training also increases the confidence and competence of the UAT testers, and improves the quality and efficiency of the testing process. 34
* Finalize test plans before the build phase completes: Test plans are the documents that outline the scope, objectives, approach, resources, schedule, and deliverables of the UAT phase. They specify the test cases, scenarios, data, tools, and methods that will be used to verify the acceptance criteria of the software. Finalizing the test plans before the build phase completes ensures that the UAT phase is well-planned, organized, and ready to start as soon as the software is delivered to the test environment.
It also allows for early detection and resolution of any gaps, risks, or dependencies that may affect the testing process. [5] [6] References:
* Learn About User Acceptance Testing
* User Acceptance Testing Strategies for Large Data Volume Scenarios
* 5x Salesforce Professional Revenue Cloud Tests 2023
* A Guide to Salesforce User Testing (UAT)
NEW QUESTION # 16
Which topic of discussion comes first in a salesforce CPQ Scoping Session?
- A. Business Process Mapping
- B. Quote Document and e-signature
- C. Products and Bundles
- D. Order Management
Answer: A
Explanation:
In a Salesforce CPQ Scoping Session, the first topic of discussion is typically Business Process Mapping. This involves understanding the current business processes and identifying areas where Salesforce CPQ can provide improvements. It's an essential step in the scoping process as it helps to define the project's scope and identify potential challenges early on. The other topics like Quote Document and e-signature, Order Management, and Products and Bundles are also important but they usually come after the business processes have been mapped and understood.
Reference
Get Started with Salesforce CPQ Unit | Salesforce Trailhead
CPQ Scoping Questionaire? : r/salesforce - Reddit
How To: Salesforce CPQ: Build a Bundle
NEW QUESTION # 17
A user story for a Revenue Cloud implementation states. As an Accounts ReceivableManager, I want to automatically generate invoices in draft status the same day of everymonth". what implementation option should a revenue cloud consultant pursue first?
- A. Triggers and apex to check the bill now checkbox after the order status is changed to"Activated".
- B. Workflow rule to check the bill now checkbox after the order status is changed to"Activated".
- C. Set up a Payment Scheduler
- D. Set up an invoice scheduler
Answer: D
NEW QUESTION # 18
During User Acceptance Testing (UAT) a tester submits an incident because the Invoice total did not match the expected results. Which three types of Information should be Included In the description of the incident to facilitate a quick resolution?
Choose 3 answers
- A. Determine if the expected result is not a request for new functionality.
- B. Validate the tester is properly following the UAT plan and is trained
- C. Investigate for root cause, if the design was implemented incorrectly then apply corrective action to resolve the defect.
- D. Re-write the test case with a corrected expected result
- E. Adjust formula fields until the correct values match his expectations to provide an immediate fix
Answer: A,B,C
NEW QUESTION # 19
Universal Containers has recently implemented and released CPQ to users in their production environment.
After an extensive testing Cycle in a sandboxed environment.
One of the automations implemented was to set everynew quote created as "primary" at the time of creation in order to save clicks. Users immediately began to report errors when trying to create quotes in the production environment for the first time. What could have caused this issue?
- A. The User did not have the proper accessto the Quote Object.
- B. The User did not execute post-installation scripts upon their first login to CPQ.
- C. The User did not have the proper access to the Opportunity Product object.
- D. The User did not have the proper access to the Quote Line object.
Answer: B
Explanation:
According to the Salesforce Revenue Cloud CPQ documentation, users need to have the Create, Read, Edit, and Delete permissions on the Quote object in order to create and manage quotes. If users do not have the proper accessto the Quote object, they will encounter errors when trying to create quotes, even if the quotes are set as primary by default. This is because the primary quote field is a lookup field that references the Quote object, and users need to have access to the referenced object in order to populate the lookup field.
Therefore, the most likely cause ofthe issue is that the users did not have the proper access to the Quote object in the production environment, and this was not detected in the sandbox environment because the users had different permissions or profiles there. References:
https://help.salesforce.com/s/articleView?id=000316738&language=en_US&type=1
https://help.salesforce.com/s/articleView?id=000381216&language=no&type=1 In Salesforce CPQ, ensuring that users have the proper access to the Quote object is crucialfor the smooth creation and management of quotes. The issue reported by users in the production environment, where errors occurred upon trying to create quotes for the first time, likely stemmed from insufficient permissions on the Quote object. In CPQ, setting a new quote as "primary" at the time of creation is a common practice to streamline the quoting process. However, if users lack the necessary permissions on the Quote object, they would encounter errors when attempting to create or modify quotes. It's important to note that in Salesforce CPQ, orders must be created from a primary quote, and once an order is created from a primary quote, the quote cannot be edited. This indicates that the underlying issue is related to access permissions on the Quote object, rather than post-installation scripts, access to the Opportunity Product object, or access to the Quote Line object.
NEW QUESTION # 20
What are three fundamental principles when scoping a Revenue CloudProject?
- A. Alignment with customer on cpq and billing Terminology
- B. Add new technology to the existing Process
- C. Think Transformation before Customization
- D. Lead with Business Requirements and Process
- E. Interview Customer first before Knowledge Sharing with the sales team.
Answer: A,C,D
Explanation:
C) Lead with Business Requirements and Process123: This principle helps you understand the specific needs and objectives of the project, as well as the current and desired state of the business processes. It also helps you align the project scope with the business value and outcomes.
D) Think Transformation before Customization3: This principle helps you leverage the best practices and capabilities of Revenue Cloud, and avoid unnecessary or complex customizations that may increase costs, risks, and maintenance efforts. It also helps you embrace change and innovation, and optimize your revenue operations.
A) Alignment with customer on CPQ and Billing Terminology3: This principle helps you establish a common language and understanding of the key concepts and features of Revenue Cloud, such as CPQ (Configure-Price-Quote), Billing, Subscription Management, etc. It also helps you avoid
NEW QUESTION # 21
After installing salesforce CPQ in your customer Sandbox org you notice unacceptableperformance times as the primary quote syncs to theopportunity its determined thecause for sub optimal performance is attribute to 30 process builders referencing thequote and opportunity along with other heavy customization that was previously created. what strategy should the revenue cloud consultant recommend to the customer?
- A. extending customization using coding best practices to improve scalability
- B. baseline current performance recommend to identify and address the technical debt firstbefore designing the revenue cloud solutioncategorize the subpar customizations as 'out of scope'.processed with design andbuild,and address performance issues as the final taskin UAT
- C. Architect the revenue cloud solution to follow suit by
- D. upgrade the org to thelatest CPQ and billing release,this will largely address the performance issues
Answer: A
Explanation:
Upon noticing unacceptable performance times in Salesforce CPQ, particularly when the primary quote syncs to the opportunity, and identifying the cause as being due to extensive process builders referencing the quote and opportunity alongside other heavy customizations, the recommended strategy is to extend customization using coding best practices to improve scalability. This involves reviewing and optimizing the existing customizations, possibly refactoring process builders into more efficient code-based solutions that are better optimized for performance and scalability. This approach helps in addressing the technical debt and ensures that the Revenue Cloud solution is built on a solid and performant foundation.
NEW QUESTION # 22
Which topic of discussion comes first in a salesforce CPQ Scoping Session?
- A. Business Process Mapping
- B. Quote Document and e-signature
- C. Products and Bundles
- D. Order Management
Answer: A
Explanation:
In a Salesforce CPQ Scoping Session, the first topic of discussion is typically Business Process Mapping. This involves understanding the current business processes and identifying areas where Salesforce CPQ can provide improvements. It's an essential step in the scoping process as it helps to define the project's scope and identify potential challenges early on. The other topics like Quote Document and e-signature, Order Management, and Products and Bundles are also important but they usually come after the business processes have been mapped and understood.
References
* Get Started with Salesforce CPQ Unit | Salesforce Trailhead
* CPQ Scoping Questionaire? : r/salesforce - Reddit
* How To: Salesforce CPQ: Build a Bundle
NEW QUESTION # 23
A revenue cloud consultant learns salesforce is deploying a new release during the course of the implementation.which two actions should be taken to make sure the implementation is tested against the new release before it deploys to production?
- A. review status salesforce.com to determine refresh cutoff dates for the new release
- B. Determine whether yours sandbox is on a preview or non-preview instance
- C. submit ticket to support when you want your sandbox updated
- D. The platform ensures that all sandboxes are upgraded all the same time so wait for theupgrade
Answer: A,B
Explanation:
* Review Salesforce Status: The status.salesforce.com website provides real-time information about the status of Salesforce services, including maintenance windows and release schedules. By checking this site, you can find out when the new release will be available for sandboxes. This information will help you plan your testing activities.
* Submit a Sandbox Refresh Request: If your sandbox is not automatically upgraded to the new release, you can request a sandbox refresh through Salesforce Support. This process will update your sandbox to the latest release, allowing you to test your implementation against the most current features and functionality.
References:
* Salesforce Trailhead: Test New Releases in a Sandbox
* Salesforce Introduces Revenue Cloud
NEW QUESTION # 24
What are three key characteristics of an implementation partner leading arevenuecloud scoping session?
- A. Excellent Communication Skills both verbal and written
- B. Having deep knowledge of competitor Products
- C. Being effective at planning,monitoring and reviewing
- D. Experience in a selling role with quota responsibilities
- E. Understanding design pitfalls and Mitigation actions to course correct
Answer: D,E
Explanation:
* Excellent Communication Skills both verbal and written (A): This is crucial as it ensures clear and effective communication between all parties involved. It helps in understanding the requirements, setting expectations, and conveying plans and progress effectively.
* Being effective at planning, monitoring, and reviewing (B): This is important for keeping the project on track. It involves setting realistic timelines, tracking progress against those timelines, and making necessary adjustments to ensure the project's success.
* Understanding design pitfalls and Mitigation actions to course correct (E): This involves having a deep understanding of common challenges that can arise during the implementation and how to navigate them. It also involves being proactive in identifying potential issues and taking corrective action early to prevent them from becoming major problems.
While having deep knowledge of competitor products and experience in a selling role with quota responsibilities (D) can be beneficial in certain contexts, they are not as directly relevant to leading a revenue cloud scoping session as the other characteristics.
NEW QUESTION # 25
Should Bundles be a scoping topic of discussion as part of a CPQ project?
- A. No, if the customer is not using bundle configuration currently, they won't need it in thefuture.
- B. No, it is safe to assume that the customer doesn't need bundle configuration unless it'sbrought up specifically.
- C. Yes, bundle Configuration should be introduced and it's up to the customer to decidewhether they need it or not.
- D. Yes, bundle configuration is a necessary part of CPQ and it should always beimplemented.
Answer: C
Explanation:
In Salesforce CPQ, a bundle is a group of products that are known to be sold together. There are three types of bundles: static, configurable, and nested1. The bundle configuration is a significant part of CPQ, and it can make selling complex product offerings easier by providing sales reps with premade product bundles to choose from1. However, whether a customer needs a bundle configuration or not depends on their specific needs and preferences2. Therefore, it's important to introduce the concept of bundle configuration as part of a CPQ project, but the decision to implement it should be left up to the customer2. References
* Learn About Configuration in the Sales Process - Trailhead
* Product Bundles in Salesforce CPQ - SkyPlanner
NEW QUESTION # 26
Which three documents help a revenue cloud consultant better understand the client's Revenue Cloud Project requirements before speakingfor the first time in a scopingsession?
- A. The clients income statements and balance sheet.
- B. An approval matrix documentation that describe the approvals needed before a quote issent to the customer
- C. The latest release notes found at help salesforce.com>salesforce CPQ patch notes
- D. A sample proposal the client provides to their customers
- E. Brochures that provided detail to the products and services the client offers
Answer: B,D,E
Explanation:
These are three documents that can help a revenue cloud consultant gain a better understanding of the client's business model, value proposition, pricing strategy, and approval process before engaging in a scoping session.
A sample proposal the client provides to their customers: This document can help the consultant understand how the client presents their products and services to their customers, what kind of information they include, how they structure their pricing and discounts, and what terms and conditions they apply. This can help the consultant design a solution that meets the client's needs and expectations, as well as aligns with their branding and messaging. 1 Brochures that provided detail to the products and services the client offers: This document can help the consultant understand the features and benefits of the client's products and services, how they differentiate themselves from their competitors, and what kind of value they deliver to their customers. This can help the consultant configure the product catalog, pricing rules, and quote templates that reflect the client's offerings and value proposition. 2 An approval matrix documentation that describe the approvals needed before a quote is sent to the customer: This document can help the consultant understand the client's internal governance and compliance requirements, as well as the roles and responsibilities of the stakeholders involved in the quote-to-cash process. This can help the consultant set up the approval workflows, notifications, and permissions that ensure the accuracy and validity of the quotes and contracts. 3 Reference:
1: This article explains how to create a professional proposal for customers using Salesforce CPQ.
2: This article explains how to create and manage product catalogs and pricing in Salesforce Revenue Cloud.
3: This article explains how to create and manage approval processes in Salesforce Revenue Cloud.
NEW QUESTION # 27
Universal Containers is reporting a platform governor limit issue while saving a quotewith a large number of quote line items.
What should the Revenue cloud consultantrecommend to address the issue?
- A. Enable the CPQ package setting for "Large Quote Threshold" to a value which is less than the number of lines which triggered the error during testing.
- B. Enable the CPQ package setting for "Large Quote Threshold" to a value which is less than the number based on the volume testing to avoid platform gov.limits
- C. Enable the CPQ package setting for "quote batch size" to a value which is less than the number based on the volume testing to avoid platform gov.limits
- D. Enable the CPQ Package setting for "Large Quote Experience"
Answer: A
NEW QUESTION # 28
What 3design examples will negatively impact the scale and performance of the revenue cloud implementation?
- A. routine generation of invoices having 200 invoice lines
- B. extensive use of quote line custom fields
- C. External API calls
- D. multiple automation types (trigger/workflows,flows) on a single object
- E. routine generation of quote having 200 quote lines
- F. within the pricing sequence
Answer: D,E,F
NEW QUESTION # 29
The order management plugin functionality allows the architect to override which of thefollowing default package behavior in salesforce CPQ?
- A. Set the order end date
- B. Set the billing day of the month
- C. Set the activation date
- D. Set the order start date
Answer: C
Explanation:
In Salesforce CPQ, the Order Management plugin functionality provides flexibility in customizing the default package behavior, including the ability to set the activation date for orders. This feature allows for greater control over the order management process, enabling organizations to align the activation dates of their orders with their specific business requirements. By overriding the default behavior, businesses can ensure that the activation dates are set in a manner that is consistent with their operational workflows, contractual obligations, or customer agreements. This capability is part of Salesforce CPQ's broader set of features designed to provide customizable solutions to complex quoting and order management challenges.
NEW QUESTION # 30
A Revenue Cloud user story states: "Sales users should have the ability to create new quotes with established rate cards and account specific discounts because current customers are entitled to the pricing that was originally negotiated". In addition to loading data to Accounts, Contracts, Quotes what other objects will need to absorb legacy data?
- A. Entitlements
- B. Contracted Pricing
- C. Order Products
- D. Subscription
Answer: B
Explanation:
For the user story concerning sales users' ability to create new quotes with established rate cards and account- specific discounts, the Salesforce objects that need to absorb legacy datainclude:
B). Contracted Pricing: This object is crucial for managing special pricing agreements that have been negotiated with specific customers. It ensures that the pricing on new quotes reflects the discounts and rates that were originally negotiated under specific contracts.
D). Entitlements: The Entitlements object manages the customer's entitlements to support services or warranty conditions, which can be tied to the pricing or conditions stated in their original contracts.
These objects ensure that thecontractual terms and special conditions are respected in new transactions, maintaining consistency and honoring legacy agreements with customers.
NEW QUESTION # 31
What does the 'safe harbor' slide at the beginning of every salesforce presentationmeans?
- A. You and or your customer aremaking scoping,design,planning,purchasing making decisions based on current and available capabilities
- B. new release capabilities will not have impact to existing implementations
- C. anything presented from salesforce must be kept confidentialmergers and acquisitions integrations are immediate
- D. roadmap capability will be released exactly as they are demonstrated
Answer: A
Explanation:
The 'safe harbor' slide at the beginning of every Salesforce presentation is a legal disclaimer that informs the audience that the presentation may contain forward-looking statements about the company's future products, features, capabilities, performance, and financial results. These statements are based on the company's current expectations, assumptions, and projections, and are subject to risks, uncertainties, and changes that may cause the actual results to differ materially from the statements. Therefore, the audience should not rely on these statements as guarantees or promises of future performance or availability, and should make their own independent decisions based on the current and available capabilities of the company. The 'safe harbor' slide also directs the audience to the company's website, where they can find more information about the factors that may affect the forward-looking statements, as well as the company's most recent financial reports and filings. 12 References:
* Salesforce - Safe Harbor
* Salesforce Announces Record Fourth Quarter and Full Year Fiscal 2022 Results - Salesforce Earnings
NEW QUESTION # 32
Which Type of Documentation comes first in a Salesforce cpq scoping session?
- A. Business Process Mapping
- B. Quote Documentation And Pulggins
- C. Products and Bundles
- D. Order Management
Answer: A
Explanation:
In a Salesforce CPQ scoping session, the first type of documentation that comes into play is the Business Process Mapping. This is because before diving into the specifics of products, bundles, order management, or quote documentation, it's crucial to understand the client's overall business processes. Business Process Mapping provides a visual representation of the client's business processes, which can help identify inefficiencies, redundancies, and gaps in the current process. It also helps in understanding how the Salesforce CPQ solution can be best configured to align with and optimize these processes1. Reference: Salesforce CPQ documentation1.
NEW QUESTION # 33
Which 3 objects are updated when posting an invoice?
- A. Quote Line
- B. Invoice
- C. Order Product
- D. Invoice Line
- E. Quote
Answer: B,C,D
Explanation:
* Order Product: The status of the Order Product is updated when the corresponding Invoice Line is posted. The fields such as 'Invoice Run Processing Status', 'Next Billing Date', 'Next Charge Date', and 'Last Charge To Date' are updated for the next period1.
* Invoice Line: The Invoice Line object is updated when an invoice is posted. This includes locking the Invoice Line from further changes and finalizing the agreement represented by the invoice2.
* Invoice: The Invoice object itself is updated when an invoice is posted. This includes changing the status of the invoice from 'Draft' to 'Posted', which locks the invoice from further changes and makes it ready for revenue recognition reporting2.
It's important to note that posting an invoice finalizes the agreement and prevents deletion of the invoice or any of its invoice lines. This ensures that your organization always has a record for legal and bookkeeping purposes2.
References:
* Posting Invoices - Salesforce
* Best Practices to Implement Invoice Runs With Salesforce Billing
* Unable to Post an Invoice that is in Draft Status - Salesforce
* Cancel or Post Invoice Lines in Draft status while Invoice ... - Salesforce
NEW QUESTION # 34
What fields are required on the usage record to load and rate the usage?
- A. Account,order,order product,usage summary start date time,end date time,quantity
- B. start date time,end date time,matching attribute,unit of measure,quantity,usage summarylookup
- C. start date time,order product ID,unit of measure,quantity,usage summary lookup,account
- D. start date time,end date time,matching ID,matching Attribute,Unit of measure,quantity
Answer: D
Explanation:
In Salesforce Revenue Cloud, usage records are a key component of the usage-based pricing model. They track the consumption of a product or service over a predefined time period1.
The required fields on the usage record to load and rate the usage are:
Start Date Time: This field represents the start of the usage period1.
End Date Time: This field represents the end of the usage period1.
Matching ID: Salesforce Billing uploads usage only to usage summaries with matching IDs1.
Matching Attribute: Usages are rated against usage summaries where the Matching ID, Matching Attribute, and Unit of Measure fields all match1.
Unit of Measure: This field represents the unit in which the usage is measured1.
Quantity: This field represents the amount of usage1.
These fields are essential for accurately tracking and billing usage-based products or services. They allow Salesforce Revenue Cloud to calculate charges based on the actual consumption of a product or service, which can be more flexible and customer-friendly than flat-rate pricing2.
Reference
Usage Summary and Usage Fields - Salesforce
Usage-Based Products - Salesforce
NEW QUESTION # 35
After installing salesforce CPQ in your customer Sandbox org you notice unacceptableperformance times as the primary quote syncs to theopportunity its determined thecause for sub optimal performance is attribute to 30 process builders referencing thequote and opportunity along with other heavy customization that was previously created. what strategy should the revenue cloud consultant recommend to the customer?
- A. extending customization using coding best practices to improve scalability
- B. Architect the revenue cloud solution to follow suit by
- C. upgrade the org to the latest CPQ and billing release,this will largely address the performance issues
- D. baseline current performance recommend to identify and address the technical debt first before designing the revenue cloud solution categorize the subpar customizations as 'out of scope'.processed with design and build,and address performance issues as the final taskin UAT
Answer: A
NEW QUESTION # 36
Universal Containers wants to design a multi-leveled approval matrix to have more control on sales reps applying discounts on quotes.Which three considerations should UC Keep in mind when designing their Solution?
- A. Define the discount threshold or limit allowed for the sales reps
- B. Identify backup approvers in case the primary approver is out of the office.
- C. Document the discount approval levels for each approver.
- D. Print out the approval matrix into cards that the sales reps can carry around.
- E. Give sales reps flexibility to apply any discount.
Answer: A,B,C
NEW QUESTION # 37
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