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HP Selling HP SMB Solutions - Sample Questions:

1. How does information on applications in the customer's environment help qualify the right set of products and services to be recommended?

A) It indicates the customer's interest in leading-edge technology.
B) It provides insight into workload requirements.
C) It increases the sales opportunity to replace aging applications.
D) It provides an indication of the customer's IT buying trends.

2. Your customer has seven employees in a new business and needs a networking solution. Which switch series should you recommend?

A) HP 1405 Switch Series
B) HP 1810 Switch Series
C) HP 2910 Switch Series
D) HP 2510 Switch Series

3. How does Unified Communications and Collaboration affect the workplace?

A) It supports flexible work styles, enabling employees to work and access information from anywhere, any time, on any device.
B) It enables remote colleagues and office workers to stay connected, even when the corporate network is unavailable.
C) It improves IT efficiency with a tool for consolidating a host of traditionally separate management tools, including network management.
D) It improves employee productivity by enabling real-time communication and collaboration and minimizes the need for e-mail.

4. How should you approach a new customer who is not tech-savvy and is concerned that changes in their IT environment will negatively impact their business productivity?

A) Explain that HP Just Right IT is a service that provides customers with a framework for developing processes and workflows that promote their core business initiatives.
B) Position Just Right IT as a web-based series of affordable self-paced training courses that allows the customer to learn at their own pace.
C) Show how the Just Right IT framework makes it easy to integrate products from several manufacturers, providing customers the flexibility to select options that best meet their unique needs.
D) Describe how the end-to-end business-grade solutions in Just Right IT makes technologies that promote their core business initiatives easy to own and manage.

5. In addition to training, what other tools are provided to help you sell HP Lync Solutions into the midmarket segment?

A) HP Lync Solutions website. C3T Tool, SMB Solutions Blog
B) HP Lync Solutions website. HP/Microsoft Frontline Partnership. C3T Tool
C) HP Lync Solutions website. C3TTool. PSA Tool
D) HP Lync Solutions website. HP/Microsoft Frontline Partnership, SMB Solutions Blog

Solutions: