• Exam Code: M2090-740
  • Exam Name: IBM Enterprise Content Management Sales Mastery Test v3
  • Certification Provider: IBM
  • Corresponding Certification:Sales Mastery
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IBM M2090-740 Exam Syllabus Topics:

SectionObjectives
Topic 1: Customer Requirements and Solution Positioning- Identifying customer pain points
  • 1. Competitive differentiation
    • 2. Industry use cases
      • 3. Business value proposition
        Topic 2: IBM ECM Products and Capabilities- Major product families
        • 1. Content Manager
          • 2. Case Manager solutions
            • 3. Content Manager OnDemand
              • 4. FileNet platform
                Topic 3: IBM Enterprise Content Management Portfolio- Core IBM ECM solutions
                • 1. Records management
                  • 2. Content analytics
                    • 3. Case management
                      • 4. Document management
                        Topic 4: Enterprise Content Management Business Value- Business challenges addressed by Enterprise Content Management
                        • 1. Content lifecycle management
                          • 2. Information governance and compliance
                            • 3. Business process optimization
                              Topic 5: Sales Strategy- Opportunity qualification and positioning
                              • 1. Solution mapping to business needs
                                • 2. Target decision makers and influencers
                                  • 3. IBM competitive advantages

                                    IBM Enterprise Content Management Sales Mastery Test v3 Sample Questions:

                                    Question 1

                                    Which of the following is NOT included in the IBM Records and Retention Management solution?

                                    A. An application to manage the global retention schedule, records taxonomy and legal citation library with auditing support for schedule changes and jurisdictional differences in the retention policy
                                    B. Statement presentment and report management to generate a fast and significant ROI by reducing print and storage costs
                                    C. A DoD V5015 Certified Records Management application which supports regulatory compliance for record keeping, automates records capture, records retention and disposition
                                    D. Advanced visualizations and machine learning technology for records classification to help organizations gain insight into data usage, data value, and clean up legacy data


                                    Question 2

                                    What is one of the challenges when working with unstructured information?

                                    A. Centralized information is not available for analysis
                                    B. Hardware maintenance
                                    C. Difficulty analyzing and revealing patterns in data
                                    D. Information governance and security


                                    Question 3

                                    Which of these are common use cases for OnDemand?

                                    A. Scanning paper documents to start a workflow
                                    B. Customer Service, eBPP and back office reports
                                    C. Case Management or Advanced Case Management
                                    D. Active data, check in - check out


                                    Question 4

                                    Which of the following could be classified as ROT Data?

                                    A. Operational records that need to be retained
                                    B. High-value company information that needs to be identified
                                    C. Records data hidden in piles of unstructured data
                                    D. Trivial data that has no value to the company or the user


                                    Solutions:

                                    Question 1
                                    Answer: D
                                    Question 2
                                    Answer: C
                                    Question 3
                                    Answer: B
                                    Question 4
                                    Answer: D

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