Exam Name: Process Automation Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
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Salesforce AP-221 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Flow Basics | 17% | - Flow types: record-triggered, scheduled, autolaunched, screen flows - Select appropriate automation tool based on requirements - Use cases and differences between Flow Builder, Process Builder, Workflow Rules, and Approvals |
| Use Cases and Integration | 27% | - Integrate with external systems, platforms, and APIs - Apply automation to sales, service, and community scenarios - Data handling, mapping, and validation in automation - Reusable patterns and scalable automation design |
| Testing, Distribution, and Monitoring | 22% | - Flow interviews, logs, and performance optimization - Create test cases and validate automation behavior - Distribution options: buttons, actions, APIs, schedules - Monitor, debug, and handle errors and exceptions |
| Tools and Best Practices | 34% | - Design, build, and configure Flows, Approvals, and Orchestrations - Automation best practices, governance, and security - Capabilities, limitations, and components of automation tools - Migrate from Process Builder and Workflow Rules to Flow |
Salesforce Process Automation Accredited Professional Sample Questions:
Zephyrus Relocation Services (ZRS) is looking to replace its legacy user interface (UI) with a responsive guided experience that includes automated personalized recommendations. What does the Administrator need to create to implement the solution using Einstein Next Best Action?
- A. Local Actions, Flows, Guided Layouts
- B. Recommendations, Strategies, Guided Layouts
- C. Strategies, Local Actions, Flows
- D. Flows, Recommendations, Strategies
Zephyrus Relocation Services (ZRS) is looking to automate some of its processes that use third-party data stored in an external system. The Administrator recently learned about using Local Action in Lightning Aura Components for accessing and interacting with third-party dat a. Which two limitations should the Administrator keep in mind?
- A. Lightning Components that access third-party data from within a Flow can be tested only in Partial Copy or Full Sandbox
- B. Local Action can only be used in Screen Flows
- C. Autolaunched Flows with at least one Local Action can only run in system context
- D. Flows that include Lightning Components are supported only in Lightning Runtime
Which three Process Automation Settings can be found in Setup?
- A. Let users resume shared flow interviews
- B. Let users select run-as another user
- C. Let Administrators debug flows as other users
- D. Let users pause flows
- E. Let Administrators resume flows with pending actions
What are two valid trigger invocation conditions when creating a trigger that invokes a record-based process?
- A. When a record is updated.
- B. When a record is shared.
- C. When a record is deleted.
- D. When a new record is created.
Which Flow Element should the Administrator select to pause a Flow and collect information from a user for further processing?
- A. Logic
- B. Action
- C. Screen
- D. Integration
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