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Salesforce Tableau CRM Einstein Discovery Consultant Sample Questions:

1. The Universal Containers company thinks it knows everything about its business. However, Einstein Discovery surfaces an unexpected pattern that is concerning. They call in departmental experts and hold a meeting to discuss next steps with an Einstein Consultant.
What should the consultant advise as the next action'

A) Accept the new pattern and have confidence that Einstein knows the business as accurately as the customer.
B) Filter out the data that causes the unexpected pattern and analyze the new results.
C) Determine if the pattern is a data issue or a new insight.
D) Consult a Data Scientist for further analysis.

2. A Senior Sales Business Analyst asks for a dashboard that contains fiscal year product opportunities. Information is maintained in a spreadsheet which is comprehensive, but its contents often need to be explained. After sketching the dashboard, the consultant is ready to start building.
Which concept should be applied to this dashboard?

A) Design the dashboard with the desktop in mind and use the same layout for mobile devices for consistency.
B) Use charts to help users ask questions, not illustrate a conclusion.
C) Limit widget actions and exploration so users will focus only on the high-level information.
D) Use the different chart types to make the dashboard interesting and appealing.

3. About what does the configuration wizard ask you questions about how you measure?

A) Case resolution
B) Customer geography
C) Customer satisfaction
D) Case duration
E) All of the above

4. Salesforce Analytics is...

A) An online repository of infographics
B) A tool for analyzing surf reports and forecasts
C) A CRM alternative to Salesforce
D) An application built on top of Salesforce

5. Universal Containers reports that any selection in the List widget is not affecting the Pie chart in one of their Einstein Analytics dashboards. The step options associated with the List widget and Pie chart are shown in the graphic.

Which two changes can an Einstein Consultant implement to solve this issue, given that the steps are using the same dataset? Choose 2 answers

A) Use selection binding in the filters section of the step "Step_pie_1."
B) Enable the option "Apply filters from faceting" in the step "Region_1."
C) Use selection binding in the filters section of the step "Region_1."
D) Enable the option "Apply filters from faceting" in the step "Step_pie_1."

Solutions: