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CompTIA 220-1202 Deutsch Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 2 (220-1202 Deutsch Version) Sample Questions:

1. Ein Techniker installiert eine neue Geschäftsanwendung auf dem Desktop-Computer eines Benutzers. Auf dem Rechner läuft das Betriebssystem Windows 10 Enterprise (32-Bit). Welche der folgenden Dateien muss der Techniker ausführen, um die Installation abzuschließen?

A) Installer_x64.exe
B) Installer_x86.exe
C) Installer_Files.zip
D) Installer_Win10Enterprise.dmg
E) Installer_32.msi

2. Welche der folgenden Optionen dient dazu, Unternehmensbeschränkungen auf einem Apple-Gerät anzuwenden?

A) VPN-Konfiguration
B) Apple-ID
C) Managementprofil
D) App Store

3. Welcher der folgenden RAM-Typen wird typischerweise in Servern verwendet?

A) Rambus
B) SODIMM
C) ECC
D) DDR3

4. Ein junger Techniker bearbeitet eine Kundenanfrage. Da er die Aufgabe nicht abschließen kann, eskaliert er das Problem an einen erfahrenen Techniker. Dieser erledigt die Aufgabe, das Ergebnis entspricht jedoch nicht den Kundenwünschen. Welche der folgenden Kommunikationstechniken hätte der junge Techniker anwenden sollen?

A) Stellen Sie offene Fragen, um das Verständnis zu überprüfen.
B) Bewahren Sie eine positive Einstellung und strahlen Sie Selbstvertrauen aus.
C) Vermeiden Sie es, die Anliegen des Kunden abzuweisen.
D) Verwenden Sie eine angemessene Sprache und vermeiden Sie Fachjargon.

5. Die Zwei-Faktor-Authentifizierung (MFA) für eine benutzerdefinierte Webanwendung auf dem Smartphone eines Benutzers funktioniert nicht mehr. Der Benutzer erinnert sich, dass sie zuletzt vor einem Auslandsurlaub funktionierte. Was sollte der Techniker als Erstes tun?

A) Deinstallieren und installieren Sie die Anwendung neu.
B) An den Website-Entwickler eskalieren
C) Überprüfen Sie die Datums- und Uhrzeiteinstellungen.
D) Mobile OS-Patches anwenden

Solutions: